Fintech Collections Specialist — Hybrid Role with Great Benefits

Fintech Collections Specialist — Hybrid Role with Great Benefits

Full-Time 25000 - 32000 £ / year (est.) Home office (partial)
Ultimate Banking

At a Glance

  • Tasks: Support customers in arrears through phone, email, SMS, and WhatsApp.
  • Company: Ultimate Banking, a leading fintech company in Milton Keynes.
  • Benefits: Great benefits, hybrid work, and a supportive team environment.
  • Other info: Flexible hybrid role with up to 4 days in the office.
  • Why this job: Make a real difference by helping customers manage their debts effectively.
  • Qualifications: Experience in consumer debt collections and strong negotiation skills.

The predicted salary is between 25000 - 32000 £ per year.

Ultimate Banking in Milton Keynes is hiring a Collections Consultant to support customers in arrears across phone, email, SMS and Whats App.

You will manage repayment solutions, set up plans, and ensure accurate records while meeting quality targets.

The role requires experience in consumer debt collections, familiarity with IVA/DMP processes, and strong negotiation and empathy.

Hybrid work with office presence in Milton Keynes up to 4 days per week.

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Fintech Collections Specialist — Hybrid Role with Great Benefits employer: Ultimate Banking

Join a dynamic and innovative mortgage lender in Glasgow, where you will be part of a collaborative and high-performing team dedicated to operational excellence. With a strong focus on employee growth, the company offers excellent benefits, a hybrid work model, and opportunities to lead impactful projects that enhance customer service. This is not just a job; it's a chance to contribute to a rapidly growing business with ambitious plans for the future.

Ultimate Banking

Contact Details:

Ultimate Banking Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fintech Collections Specialist — Hybrid Role with Great Benefits

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Ultimate Banking. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Fintech Collections Specialist — Hybrid Role with Great Benefits

Consumer Debt Collections
IVA/DMP Processes
Negotiation Skills
Empathy
Record Keeping
Quality Target Management
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Ultimate Banking.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Ultimate Banking's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Ultimate Banking

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Ultimate Banking.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Ultimate Banking will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Ultimate Banking employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.