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- Tasks: Manage mortgage cases and allocate new applications while supporting the underwriting team.
- Company: Join a modern company in Leicestershire with a flexible, hybrid working approach.
- Benefits: Enjoy a competitive salary, 27 days holiday, pension scheme, and medical insurance.
- Why this job: This role offers growth, teamwork, and the chance to make a real impact in mortgage processing.
- Qualifications: Experience in mortgage case management and strong communication skills are essential.
- Other info: Work in a supportive team of 3-4 and contribute to continuous improvement.
The predicted salary is between 30000 - 41000 £ per year.
Leicestershire/Hybrid
Up to £37k
Are you an experienced Mortgage Case Manager, looking for the next step in your career? Are you looking to take on a bit more responsibility within a team, and really maintain and develop relationships both internally and externally? If so, this could be the right role for you.
Our client is based in a new, modern office on the outskirts of Market Harborough and offers a flexible, hybrid approach to the working week. They have a wide range of mortgage lending to offer, and the Case Management team package, process and assess new decisions in principles and mortgage cases.
Working in a team of 3 - 4, this is a hands-on role, where you will be managing your own mortgage caseload, along with reviewing and allocating any new mortgage cases submitted to the team.
Duties of the Senior Case Manager will include:
- To allocate new decision in principle applications and new mortgage applications, ensuring cases are allocated according to underwriter and case manager skills and experience.
- To assess new decision in principle enquiries in line with lending policy and underwriter’s guidance.
- To support the underwriting team with the smooth progression of mortgage applications.
- To undertake the initial assessment for a decision in principle on case hub and pass to the underwriter for full assessment.
- To undertake an initial assessment of the mortgage application identifying key risks in each case.
- To develop positive working relationships with all key stakeholders to achieve positive customer outcomes during the mortgage application process.
- Look for process improvements and provide feedback to all relevant teams to ensure continual improvement and ownership.
This is a fantastic opportunity for an individual who has a wealth of experience in processing a range of mortgages and has previously assessed and produced decisions in principles. Communication is important in this role and having skills in both internal and external relationship management is essential.
In return, you will receive a competitive salary, a hybrid working week (Wednesday/Thursdays ideally at their head office and the remainder working remotely), 27 days holiday (rising with service), pension scheme, medical insurance and more!
If this sounds like the next step in your career, apply today!
Senior Case Manager employer: Ultimate Banking Ltd
Contact Detail:
Ultimate Banking Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Case Manager
✨Tip Number 1
Familiarise yourself with the latest mortgage lending policies and trends. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the mortgage industry, especially those who work in case management. Attend relevant events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed caseloads and improved processes in your previous roles. This will showcase your hands-on experience and problem-solving skills.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their ethos can make a significant difference during the interview process.
We think you need these skills to ace Senior Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Mortgage Case Manager. Focus on relevant skills such as case management, relationship building, and mortgage processing to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage a caseload and develop relationships with stakeholders.
Highlight Relevant Experience: In your application, emphasise your previous roles where you assessed mortgage applications and made decisions in principle. Use quantifiable achievements to illustrate your impact in those positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a Senior Case Manager role.
How to prepare for a job interview at Ultimate Banking Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Mortgage Case Manager in detail. Highlight specific cases you've managed, the challenges you faced, and how you overcame them. This will demonstrate your capability and readiness for the senior role.
✨Understand the Company’s Values
Research the company’s culture and values before the interview. Understanding their approach to customer service and teamwork will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions
Have a list of insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
✨Demonstrate Relationship Management Skills
Since communication and relationship management are key in this role, be ready to provide examples of how you've successfully built and maintained relationships with stakeholders in the past. This will highlight your suitability for the position.
