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- Tasks: Support mortgage applications from start to finish and assist underwriters with queries.
- Company: Join Newbury Building Society, a community-focused financial services provider.
- Benefits: Generous holiday allowance, pension scheme, wellbeing programmes, and your birthday off.
- Why this job: Make a difference in your community while developing your career in a supportive team.
- Qualifications: Strong communication skills and experience with Microsoft Office required.
- Other info: Enjoy two paid volunteering days each year and opportunities for career growth.
The predicted salary is between 24128 - 28953 £ per year.
Location: Newbury (hybrid working available after probation period)
Hours: 35 Hours per week: Monday – Friday, 9am – 5pm
Starting Salary: £24,128
Do you have great organisational skills, enjoy working within a supportive team and get satisfaction from working together to provide excellent customer service? Newbury Building Society are looking for an Administrator to join their busy team, to help support their Mortgage Underwriters.
What will you be doing? Our main focus is to support the mortgage application process from submission to completion. This includes tasks such as:
- Setting up received applications ready for underwriter assessment.
- Providing support to underwriters during and after their assessment.
- Handling queries about applications from brokers, solicitors or customers via telephone, email or secure message.
- Producing and sending out mortgage offers for customers.
- Processing returned signed mortgage offers.
- Processing solicitor panel applications.
You will be provided with all the training and guidance you need to learn our processes and to become a confident member of this dynamic team.
Why work for Newbury Building Society?
- We care about our communities – as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about.
- We want to help you develop – No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.
- We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.
Essential criteria:
- Experience of working with internal and/or external customers to ensure the highest quality service experience
- Evidence of excellent written and verbal communication skills
- Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365
Desirable criteria:
- Experience of working within a Financial Services environment
Interviews: 90-minute competency-based interview held in our Newbury head office. We aim to interview successful applicants within 10 working days. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Mortgage Underwriting Administrator in Newbury employer: Ultimate Banking Ltd
Contact Detail:
Ultimate Banking Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Underwriting Administrator in Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Newbury Building Society. Understand their values, community involvement, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences that showcase your organisational skills and customer service prowess. We all know how important it is to demonstrate that you can handle queries like a pro!
✨Tip Number 3
Dress the part! Even if the interview is hybrid or casual, looking smart can make a great first impression. It shows that you respect the opportunity and are serious about landing the job. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. And remember, applying through our website is the best way to stay in the loop about future opportunities!
We think you need these skills to ace Mortgage Underwriting Administrator in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Underwriting Administrator role. Highlight your organisational skills and any experience you have in customer service, as these are key for us at Newbury Building Society.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Share why you want to join our team and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Your Communication Skills: Since excellent written communication is essential, ensure your application is clear and free of errors. Use concise language and structure your information logically to make it easy for us to read.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ultimate Banking Ltd
✨Know Your Stuff
Before the interview, make sure you understand the mortgage application process inside out. Familiarise yourself with common terms and procedures so you can confidently discuss how you would support underwriters and handle queries.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and colleagues, be ready to demonstrate your excellent written and verbal communication skills. Prepare examples of how you've effectively communicated in past roles, especially in customer service scenarios.
✨Get Organised
As an Administrator, organisation is key. Bring along a notepad or digital device to jot down important points during the interview. This shows you're proactive and ready to take notes on how to excel in the role.
✨Emphasise Teamwork
Newbury Building Society values teamwork, so be prepared to share experiences where you've successfully worked as part of a team. Highlight how you contribute to a supportive environment and how you can help foster that spirit in your new role.