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- Tasks: Manage relationships with top-tier clients in the sports industry and ensure their success.
- Company: Leading provider in the sports industry with a focus on client satisfaction.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the sports and broadcasting landscape.
- Qualifications: 7+ years in customer success, excellent communication skills, and sports industry knowledge.
- Other info: Based in London with a vibrant work culture.
The predicted salary is between 43200 - 72000 £ per year.
A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. This role entails overseeing onboarding, ensuring client retention, and identifying growth opportunities.
Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong understanding of the sports and broadcasting landscape. This position offers a hybrid work environment based in London.
Sports MarTech Customer Success Manager | Global Accounts in London employer: Ultimate Asset
Contact Detail:
Ultimate Asset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports MarTech Customer Success Manager | Global Accounts in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and broadcasting industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and challenges in the sports MarTech space. We want you to show them you’re not just another candidate, but someone who truly gets their business and can drive success.
✨Tip Number 3
Showcase your success stories! When discussing your experience, highlight specific examples of how you’ve improved client retention or identified growth opportunities in previous roles. We love hearing about real results that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in the sports industry.
We think you need these skills to ace Sports MarTech Customer Success Manager | Global Accounts in London
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how your enthusiasm aligns with our mission in the sports industry. Share any relevant experiences that highlight your connection to sports and broadcasting.
Tailor Your Experience: Make sure to customise your application to reflect your 7+ years of experience in customer success. We’re looking for specific examples of how you've managed client relationships and driven retention. Use bullet points to make it easy for us to see your achievements!
Highlight Communication Skills: Since excellent communication is key for this role, don’t forget to showcase your skills in your written application. Whether it’s through clear language or engaging storytelling, we want to know how you connect with clients and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ultimate Asset
✨Know Your Sports MarTech
Make sure you brush up on the latest trends and technologies in sports marketing and customer success. Familiarise yourself with key players in the industry, as well as the specific challenges faced by publishers and broadcasters. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Success Manager, communication is key. Prepare examples of how you've effectively managed client relationships in the past. Think about times when you resolved conflicts or turned around a difficult situation. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Highlight Your Onboarding Experience
Since onboarding is a crucial part of this role, be ready to discuss your approach to onboarding new clients. Share specific strategies you've used to ensure a smooth transition and how you've measured success in those processes. This will show that you understand the importance of client retention from day one.
✨Identify Growth Opportunities
Think about how you've identified and capitalised on growth opportunities in previous roles. Be prepared to discuss your methods for analysing client needs and proposing solutions that drive value. This will demonstrate your proactive approach and ability to contribute to the company's success.
