Customer Success / Campaign Manager - Email Marketing Tech

Campaign Manager / Customer Success Manager – Email/Performance Marketing Tech

Up to £55k base + 10-15k OTE (maybe some flex for the right candidate)

x3 days in the London Office

This tech genuinely helps brands increase online sales!

90% of website traffic is anonymised and brands are unable to engagement them meaningfully, this tech allows brands to engage them across channels, winning new customer and retaining existing ones – its making money for the brands!

500+ employees globally, with 60 in the UK – they’re a very successful and well known martech company set to continue to grow next year!

Exciting Bits:

• It’s a product that definitely works and drives attainable revenue for clients, brands like Clarks, Clarins and Uniqlo use it

• Great leadership + they are very good at promoting internally

• Very good company benefits and office culture, they treat their staff really well

The Role

• This is a customer success manager role focused on improving customer outcomes, looking at campaign data and coming up with solutions to improve on them
• The primary aim is to keep the account by doing a good job with the client
• Being the day 2day go to person for the account
• This role is not commercial, it is not upselling or renewing the accounts
• This role best suits someone with a few years experience as a customer success manager, customer success associate or campaign manager from another performance marketing tech stepping up

Requirements

• You should come from a similar customer success or campaign manager role from a SaaS performance marketing tech
• You should have a strong knowlegde of performance marketing including the key metrics
• You should be able to analyse performance marketing data and be able to spot how to improve said campaigns
• Ideally you will have experience working with retai, ecommerce, fashion or luxury brands
• Can come into the London office x3 days a week
• Have longevity in most of your roles

Get in touch at Swaran@ultimateasset.com to find out more