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- Tasks: Lead enterprise accounts and drive client success in influencer marketing.
- Company: Fast-growing, AI-powered influencer marketing agency shaping creator marketing.
- Benefits: Flexible remote work, diverse team culture, and growth opportunities.
- Other info: Equal opportunity employer celebrating diversity and inclusion.
- Why this job: Join a dynamic team and make an impact in the future of marketing.
- Qualifications: 3-5 years in influencer marketing with strong account management skills.
The predicted salary is between 50000 - 60000 £ per year.
This is a 9 month maternity cover fixed term contract, requiring x2 days in the Central London office.
I’m currently partnering with a fast-growing, AI-powered global influencer marketing agency that is shaping the future of creator marketing—where data, creativity, technology, and performance come together. This agency works with leading enterprise brands across fashion, beauty, and e-commerce to deliver culturally relevant creator campaigns at scale.
They’re looking for a Senior Client Solutions Manager to join their Client Solutions team. You’ll own a portfolio of enterprise accounts, acting as a trusted advisor while driving strong delivery, retention, and growth.
- Serve as the day-to-day lead for multiple enterprise brand clients
- Build trusted, long-term client relationships and act as the primary point of contact
- Identify opportunities for account expansion across new markets, formats, or creative solutions
- Translate insights, performance results, and feedback into clear strategic recommendations
- Deliver polished, executive-ready updates, presentations, and performance reports
- Own timelines, scopes, deliverables, and overall quality of execution
- Ensure campaigns are delivered on-brand, on time, and on budget
- Play a direct role in client retention and revenue growth, with accountability for Net Revenue Retention
- Build long-term partnerships that lead to repeat and expanded business
Project & Performance Management:
- Track performance, forecast outcomes, and use insights to guide both execution and long-term strategy
Requirements:
- 3–5 years of experience in influencer marketing, creator partnerships, in a client-facing account management / CSM role
- Experience managing and growing enterprise-level accounts
- Strong commercial awareness and ability to connect performance to retention and growth
- Comfortable working in a fast-paced, remote-first environment
Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset.
You can also keep up to date on all the latest roles across the Ultimate Asset team via Instagram.
Senior Customer Success Manager / Senior Account in City of London employer: Ultimate Asset
Contact Detail:
Ultimate Asset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Manager / Senior Account in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the influencer marketing space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Senior Customer Success Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their campaigns, clients, and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you've driven client retention and growth in previous roles. Use metrics to back up your claims—numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at this exciting agency.
We think you need these skills to ace Senior Customer Success Manager / Senior Account in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Customer Success Manager role. Highlight your experience in influencer marketing and account management, showing how you can drive delivery and growth for enterprise clients.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully managed accounts or improved client relationships. Use metrics where possible to demonstrate your impact—numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build long-term partnerships, so show us how you connect with clients and your passion for the industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Ultimate Asset
✨Know Your Stuff
Make sure you’re well-versed in influencer marketing and the specific challenges that come with managing enterprise accounts. Brush up on recent trends, successful campaigns, and how data drives decision-making in this space. This will show your potential employer that you’re not just familiar with the industry but are genuinely passionate about it.
✨Showcase Your Success Stories
Prepare to share specific examples of how you've driven client retention and growth in previous roles. Use metrics to back up your claims—think about how you’ve expanded accounts or improved performance. This will help demonstrate your ability to deliver results and build long-term partnerships.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like a client being unhappy with a campaign. Think through your approach to problem-solving and communication. This is your chance to showcase your strategic thinking and client management skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency’s approach to influencer marketing and their expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to demonstrate your understanding of the industry.