Account Manager/Executives (Permanent)

Account Executive (360 New Business Sales for the US market) – CX & Customer Services SaaS Tech Hybrid working – 3 days P/W in the London office *This tech is bringing customer service into 2025 by letting customers engage with brands over whatever channel they prefer (Whatsapp, Email, Facebook chat ect) and for the brands to manage and personalise the experience all from one platform. Instead of forcing customers down annoying automated calls with dead ends they can reach out in way that’s quicker, cheaper and better for their experience of the brand. For the customer service agents they can see all on one dashboard where the customer has been engaging for with the brand, whether they initially called, then emailed and whatsapped – making for a better customer experience and getting everything resolved quicker. It is a mission critical tech – most companies need tech like this otherwise they look very outdated ~This a 360 sales role selling to mid market US companies (but you\’ll be based in the UK) Selling to B2C brands (ecommerce, Direct 2 Consumer, retail etc), technology and subscription brands Ideally your SaaS closing experience is in marketing tech, CX tech, customer service tech or anything similar Can come into the office at least x3 days p/w