Company Description Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch. The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. Job Description * Promote the Bosch Service Training portfolio to increase course uptake, customer retention, and revenue. * Support the development of sales plans and contribute to achieving departmental revenue targets. * Act as a key point of contact for customers, managing course enquiries and maintaining ongoing engagement. * Liaise with customers, suppliers and stakeholders to support the planning, scheduling and successful delivery of training programmes * Collaborate with internal departments (UK and global) to align training solutions with broader business objectives * Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations. * Manage logistical requirements for regional training delivery across the UK and Ireland. * Allocate and manage resources to ensure efficient and effective course delivery. * Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms. * Support internal finance processes including invoicing, cost tracking, and revenue reporting. * Monitor performance metrics including course utilisation, customer acquisition, and conversion rates. * Contribute to forecasting and reporting activities to support strategic planning. * Manage pre- and post-course administration activities to ensure a seamless customer experience. * Support the Training Manager with operational and commercial initiatives. * Maintain high standards of communication with delegates and organisations on a daily basis. Qualifications * Strong customer engagement and relationship skills. * Excellent communication skills, both written and verbal. * Strong organisational, time management, and problem-solving abilities. * Ability to manage multiple priorities in a fast-paced environment. * Proficient in Microsoft Office applications (Excel, Word, PowerPoint). * Experience using Learning Management Systems (LMS). * Experience with CRM, database systems or SAP is desirable. * A valid driving licence is advantageous Additional Information On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to; * Minimum 25 days holiday excluding Bank Holidays (pro rata basis). * Perkbox membership * Cycle to Work Scheme * Simply Health Scheme * Supportive family friendly working policy * Flexible working opportunities * Access to discounts on retailers, restaurants, holidays and much more * Employee Assistance Programme * Access to 'BeFit' wellbeing initiatives * Free on-site parking We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities. #J-18808-Ljbffr
