At a Glance
- Tasks: Manage key customer relationships and drive growth in a dynamic sales role.
- Company: Join DHL Express, the world’s most international company.
- Benefits: Competitive salary, commission, healthcare, generous holidays, and career progression.
- Other info: Enjoy autonomy in a field-based role with excellent internal support.
- Why this job: Make an impact by delivering exceptional customer experiences and driving business success.
- Qualifications: 2-3 years in consultative sales with strong communication and negotiation skills.
The predicted salary is between 40000 - 50000 £ per year.
At DHL Express, we’re proud to be the world’s most international company. We connect people and businesses across the globe, and we’re looking for a driven Major Account Manager to help us strengthen and grow our key customer relationships.
The Role
As a Major Account Manager, you’ll take ownership of a portfolio of high-value customers, ensuring their needs are met while driving growth and maximising revenue opportunities. This is a dynamic, relationship-led role where your ability to influence, negotiate, and deliver results will directly impact our continued market leadership. You’ll be out in the field, working closely with customers, identifying new opportunities, and ensuring we remain their logistics partner of choice.
Key Responsibilities
- Build, manage, and develop strong relationships with major customers
- Create and execute a targeted sales plan and call cycle
- Identify and secure new growth opportunities within existing accounts
- Renegotiate agreements and deliver compelling customer proposals
- Ensure pricing compliance, fuel surcharge alignment, and annual rate increases
- Monitor customer performance, satisfaction, and potential risks
- Collaborate with internal teams to deliver seamless service and solutions
- Promote the DHL brand through professionalism and customer-centric behaviour
What We’re Looking For
We’re looking for someone who thrives in a fast-paced, customer-focused environment and has a passion for sales and relationship management. You will bring:
- Proven experience in a consultative sales role (2–3 years minimum)
- Strong commercial awareness and business acumen
- Excellent communication and negotiation skills
- A highly organised, self-motivated approach
- Confidence in managing and growing key client relationships
- Ability to identify opportunities and convert them into measurable results
Desirable:
- Experience in a service-led or logistics/parcel industry
- Background in managing segmented or major accounts
Why Join DHL Express?
- Competitive salary and commission scheme
- Company Car
- Individual Private Healthcare
- Generous holiday entitlement increasing with years completed service
- Company pension scheme with excellent contribution rates
- Life Assurance
- Enhanced maternity pay
- Generous company sick pay
- A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
- Be part of a globally recognised brand with industry-leading expertise
- Work in a supportive, high-performance sales environment
- Enjoy the autonomy of a field-based role with strong internal backing
- Opportunities for career progression and personal development
- A culture that recognises and rewards success
If you’re passionate about delivering exceptional customer experiences and driving business growth, we’d love to hear from you.
Major Account Manager in Southampton employer: Ultimate.ai
At DHL Express, we pride ourselves on being a leading employer that champions a supportive and high-performance work culture. As a Major Account Manager in Southampton, you will enjoy a competitive salary, generous benefits including private healthcare and a company car, and ample opportunities for career progression within a globally recognised brand. Join us to thrive in a dynamic environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Major Account Manager in Southampton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Major Account Manager at Ultimate.ai, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ultimate.ai. Tailor your message to explain why you’re drawn to them and how you can contribute as a Major Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Major Account Manager in Southampton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ultimate.ai:When writing your cover letter, make sure to tailor your message specifically for Ultimate.ai. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ultimate.ai
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ultimate.ai that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ultimate.ai that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ultimate.ai’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
