At a Glance
- Tasks: Support logistics by managing the movement of freight via air and ocean.
- Company: Join a leading international freight forwarding company in Glasgow.
- Benefits: Enjoy a competitive salary, generous holidays, and wellness programmes.
- Other info: Diverse workplace with a focus on internal promotion and continuous improvement.
- Why this job: Kickstart your career in logistics with hands-on experience and growth opportunities.
- Qualifications: Must have 5 National 5 passes including English and Maths.
The predicted salary is between 18000 - 25000 £ per year.
As an Apprentice, you’ll develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air and Ocean. This can include Exporting and Importing Goods from and to the UK and across the World.
Key Responsibilities
- Develop relationships with customers (internal/external)
- Ensure all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each ‘Job File’ is fully and accurately completed
- Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
- Work with DGF departments on Ocean or Air freight planning and coordination
- Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
- Liaise with overseas offices on Ocean or Air freight planning and coordination
- Maintain mandatory milestones through the Company’s Freight Forwarding system
- Use Company systems to create, manage and maintain the movement of freight
- Update the Company’s customer complaints system with all required inputs
- Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
- Contribute to the ‘First Choice’ continuous improvement program
- Participate in Monthly Team briefing sessions and weekly performance dialog meetings
- Complete all statutory and mandatory training as and when required
Skills and Experience
- Customer service focus
- Good administrative and organisational skills
- Results driven with a high attention to detail
- Effective interpersonal skills
- Ability to prioritise tasks and use own initiative
- Excellent written and spoken English
- High level of IT skills
- Good knowledge of Windows, Word, Excel
- Minimum of 5 x National 5 passes including English and Maths
Benefits
- A competitive salary
- Generous holiday entitlement
- Pension scheme which includes life assurance
- Access to professional employee assistance and wellbeing programme
- A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
- Training and Development opportunities with a strong focus on internal promotion
Hours / Shift Pattern
37.5 hours per week
Reports To
Import Team Leader
Additional Requirements
Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.
Equal Opportunity
We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Import Operations Apprentice - Glasgow in Paisley employer: Ultimate.ai
At Dematic, we pride ourselves on being an exceptional employer that values innovation and personal growth. Our collaborative work culture fosters creativity and empowers employees to take charge of their careers while tackling complex technical challenges in a dynamic environment. With competitive compensation, career development opportunities, and a commitment to diversity and inclusion, joining our team means becoming part of a global leader in logistics solutions where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Import Operations Apprentice - Glasgow in Paisley
✨Get Involved in Local Logistics Events
Check out local job fairs, logistics expos, and supply chain workshops in your area. It’s a fantastic way to meet professionals and learn about potential apprenticeship opportunities. Plus, you never know when you might catch the eye of someone from a company like Ultimate.ai!
✨Join Supply Chain and Logistics Groups
Connect with dedicated groups on social media platforms or join forums focused on logistics. These communities are gold mines for finding out about apprenticeship openings and insider tips on the industry. Getting active in these spaces can also help you build connections that might lead to opportunities at Ultimate.ai.
✨Explore Local Universities and Colleges
Many educational institutions have partnerships with local businesses for apprenticeship programmes. Visit career services or attend university open days to network with recruiters who might have links to companies like Ultimate.ai. They often have exclusive apprenticeship listings that aren't advertised widely!
✨Show Your Passion for Logistics!
When you're talking to potential employers, don’t just mention your skills—share why you're excited about a career in logistics and supply chain! Whether it’s reading up on the latest technologies or understanding sustainable practices, make sure your passion shines through. This is especially important for landing an apprenticeship with a forward-thinking company like Ultimate.ai.
We think you need these skills to ace Import Operations Apprentice - Glasgow in Paisley
Some tips for your application 🫡
Show Your Enthusiasm for Logistics:When crafting your cover letter, let your excitement for the logistics and supply chain field shine through. Share why you're eager to start your apprenticeship at Ultimate.ai and how you see yourself growing in this area. We want to feel your passion for managing the movement of goods and materials!
Highlight Relevant Skills and Experiences:Even if you're just starting out, include any relevant skills or experiences in your CV. Think about teamwork, problem-solving, and maybe even your organisational skills from school projects or part-time jobs. We love seeing practical examples of how you can add value in a logistics environment!
Mention Any Certifications:If you've got any certifications related to logistics or supply chain management, be sure to mention them in your application. Whether it's first aid, health and safety training, or anything relevant, it shows us you're proactive and serious about your journey in this field.
Tailor Your Application for the Role:Make sure your application is specifically tailored for this apprenticeship. Bring in keywords from the job description and align your experiences directly with the role at Ultimate.ai. We’re interested in how your background fits the challenges you will face in our logistics team!
How to prepare for a job interview at Ultimate.ai
✨Get Familiar with Inventory Management Tools
Since you’re diving into logistics and supply chain, make sure you brush up on tools like SAP or Oracle. They might throw some technical questions your way about how these platforms work or what features you’d use to manage inventory levels.
✨Showcase Your Problem-Solving Skills
Logistics is all about solving puzzles! Be ready to discuss past experiences where you tackled a logistical challenge, even if it’s from school projects or part-time jobs. This will show that you’re ready to think on your feet.
✨Express Your Eagerness to Learn
As an apprentice, they’re looking for motivation and a willingness to absorb knowledge. Make it clear why you've chosen logistics and what you hope to gain from working at Ultimate.ai. Share any specific areas within the supply chain that intrigue you.
✨Prepare for Scenario-Based Questions
Expect some situational questions during your interview — they might ask how you’d handle a delay in transport or a sudden demand spike. Think through a few scenarios in advance, and outline how you would approach those challenges logically.
