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- Tasks: Conduct quality assurance reviews on various insurance claims and drive performance improvements.
- Company: Join Allianz, a leader in the insurance industry with a commitment to inclusion.
- Benefits: Enjoy flexible working, competitive salary, bonuses, and discounts on insurance products.
- Other info: Hybrid work environment with opportunities for professional development and coaching.
- Why this job: Make a real impact by improving customer outcomes and enhancing business performance.
- Qualifications: Experience in insurance claims or quality assurance is essential; strong analytical skills are a must.
The predicted salary is between 45000 - 45000 ÂŁ per year.
If you are a critical thinker and have expertise in handling Motor Personal Injury, Commercial Property, Home, Casualty or Financial Lines claims, we have a number of quality assurance roles available. Capability across multiple claims disciplines is preferred but not essential, and previous experience in quality assurance is welcomed.
Location: This role can be based in Guildford, Milton Keynes, Chelmsford, Bournemouth, Birmingham or Bristol. The role is hybrid.
Salary Information: Circa ÂŁ45,000, with pay based on relevant experience, skills and location. Salary is only one part of our total reward package.
Your insight will drive performance improvements and directly contribute to the success of claims.
Responsibilities:- Conduct quality assurance reviews on Motor PI, Commercial Property/Casualty and Financial Lines claims and Claims Suppliers.
- Design and perform themed reviews and reviews of claims and claims suppliers.
- Engage with key stakeholders throughout.
- Produce detailed analysis and actionable insight to continuously improve customer outcomes, financial outcomes and performance effectiveness.
- Proven experience in insurance claims and/or quality assurance.
- Comprehensive understanding of Motor Personal Injury, Home, Commercial Property, Casualty, Disease and Financial Lines claim processes.
- Ability to conduct in‑depth reviews with little supervision.
- Well‑developed analytical skills, critical thinking and attention to detail.
- Excellent report writing and communication skills.
- Experience in sourcing and managing audit sample lists.
- Capability to identify and recommend opportunities for process improvement.
- Relevant industry qualifications and proven experience in insurance claims and/or quality assurance.
- Well‑developed organisational and time‑management abilities.
- Adaptability to work in both remote and office‑based environments.
- Ability to coach and mentor less experienced team members, fostering professional development and knowledge sharing.
- Skilled in liaising with business owners and relationship managers to drive improved outcomes for customers and enhance overall business performance.
- Responsible Artificial Intelligence usage.
- Flexible buy/sell holiday options.
- Hybrid working.
- Annual performance‑related bonus.
- Contributory pension scheme.
- Development days.
- Discount up to 50% on a range of insurance products.
- Retail discounts.
- Volunteering days.
We support flexible hours and hybrid work patterns to balance customer needs with personal circumstances. This aligns with the ABIs flexible working charter.
Allianz is an equal‑opportunity employer committed to fostering an inclusive workforce. We embrace neurodiversity and welcome applications from neuro‑divergent and disabled candidates, offering tailored adjustments.
As part of the Disability Confident Scheme, Allianz supports candidates with disabilities or long‑term health conditions through the Offer an Interview Scheme for those meeting essential skills. Adjustments are available for larger text, hard copies or spoken applications.
Closing date: 17th May 2026. We reserve the right to close the advert early if enough applications are received.
Claims Quality Assurance Specialist in Milton Keynes employer: Ultimate.ai
Contact Detail:
Ultimate.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Quality Assurance Specialist in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims or quality assurance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Motor Personal Injury and Commercial Property claims. We recommend creating a list of common interview questions and practising your answers. Confidence is key!
✨Tip Number 3
Showcase your analytical skills! During interviews, be ready to discuss specific examples where you've improved processes or outcomes in previous roles. This will demonstrate your value as a Claims Quality Assurance Specialist.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Claims Quality Assurance Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in insurance claims and quality assurance. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Skills: Don’t just list your skills; give examples of how you've used them in past roles. We want to see your analytical skills and attention to detail in action, so share specific achievements that demonstrate this.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about the role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Ultimate.ai
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Motor Personal Injury, Commercial Property, and Financial Lines claims. Be ready to discuss specific cases you've handled and how you approached quality assurance in those situations.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical abilities during the interview. Think of examples where your critical thinking led to process improvements or better outcomes. Use data to back up your insights!
✨Engage with Stakeholders
Since engaging with key stakeholders is part of the role, be prepared to talk about your experience in liaising with different teams. Share how you’ve built relationships and driven improvements through collaboration.
✨Practice Your Report Writing
As excellent report writing is essential, consider bringing a sample of your work or preparing a brief report on a relevant topic. This will showcase your communication skills and attention to detail, which are crucial for this position.