At a Glance
- Tasks: Coordinate safe and efficient movement of aircraft and freight at Heathrow Airport.
- Company: Join DHL, the #1 Best Workplace in Europe with a diverse team.
- Benefits: Competitive salary, annual bonus, free parking, and health perks.
- Other info: Flexible hours with excellent career growth opportunities.
- Why this job: Kickstart your career in a dynamic environment with global impact.
- Qualifications: Full UK Driving Licence and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
- Hours: Sunday to Thursday, 19:30 - 23:30 (20 hours per week, flexibility required)
- Department: Operations
- Grade: O
- Kick start your career with the #1 Best Workplace in Europe
At DHL, our people are our superpower.
As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe.
DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving.
We’re proud to create an inclusive, diverse workplace where everyone can thrive.
Why You’ll Love Working With Us
You’ll get amazing benefits while building your future
- Competitive salary + shift allowance
- Annual bonus (up to 5%)
- Free onsite parking
- Pension (up to 6% company contribution)
- Share Purchase Plan
- My DHL Rewards – discounts at 3,000+ retailers
- Private medical (after 12 months)
- Spark – wellbeing support
- Cycle to Work Scheme
- Enhanced Maternity Pay
- CIS Induction Week
About the Role
As an Operations Ramp Agent, you will be responsible for coordinating the safe, efficient, and compliant movement of aircraft and freight throughout the operation.
Working closely with handlers, stakeholders, shippers, flight crews, and internal operational teams, you will ensure effective communication and the timely completion of operational requirements.
- What You’ll Be Doing
- Prepare loadsheets and load plans using SABLE in full compliance with GSAM procedures.
- Oversee the safe loading and unloading of aircraft, ensuring all activity aligns with GSAM standards.
- Liaise effectively with P52 party handlers, stakeholders, and party shippers to support smooth operations.
- Coordinate container allocations for both aircraft and road vehicles.
- Arrange aircraft fuelling and de‑icing as required.
- Ensure all NMIV messaging is completed accurately and on time.
- Maintain clear and consistent communication with internal and external parties (e. g., LEJ, SDC, LHR).
- Compile and submit all required reports in a timely manner.
- Complete dangerous goods checks and prepare declarations via RCTS.
- Support and coordinate crew requirements as needed.
- Assist with ramp, sort, and warehouse activities when required.
- Manage acceptance and clearance processes for inbound and outbound freight.
- Ensure strict adherence to Health & Safety, GSAM guidelines, and all regulatory requirements.
- What You’ll Bring
- Full UK Driving Licence (essential).
- Excellent interpersonal skills, including effective communication and proactive initiative.
- Ability to work under pressure and meet strict deadlines within a time‑critical environment.
- High level of attention to detail.
- Strong team orientation with the ability to build and develop positive working relationships.
- Good level of Maths and English.
- IT skills required with proficiency in Microsoft Office applications and strong working knowledge of Outlook for professional communication.
- Knowledge of DHL systems (advantageous).
- Health, Safety & Wellbeing
Your safety matters. All employees are responsible for their own health and wellbeing, as well as that of their colleagues. You’ll be expected to:
- Report all accidents, near misses and hazards.
- Follow all safe systems of work.
- Wear appropriate PPE at all times.
Please note: completing the games is required to be considered for the role.
Our Recruitment Process
We aim to make your recruitment journey smooth, transparent, and engaging.
Our process often includes competency-based interviews, so be ready to share your achievements and experiences.
We encourage you to ask questions along the way - recruitment is a two‑way process, and we want to make sure DHL is right for you too.
Important Information
Due to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process.
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Operations Ramp Agent in Hounslow employer: Ultimate.ai
At Dematic, we pride ourselves on being an exceptional employer that values innovation and personal growth. Our collaborative work culture fosters creativity and empowers employees to take charge of their careers while tackling complex technical challenges in a dynamic environment. With competitive compensation, career development opportunities, and a commitment to diversity and inclusion, joining our team means becoming part of a global leader in logistics solutions where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Ramp Agent in Hounslow
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Ultimate.ai.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Ultimate.ai. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Ramp Agent in Hounslow
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Ultimate.ai, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Ultimate.ai and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Ultimate.ai. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Ultimate.ai
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Ultimate.ai.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Ultimate.ai.
