Head of IDNO Operations (Derby, GB)

Head of IDNO Operations

We are seeking a Head of IDNO Operations to join our team in a home-based role, with regular travel for internal and external meetings.

The position offers a hybrid working model, with travel as required to support operational delivery, stakeholder engagement, and business needs.

Key Responsibilities

• Lead and develop the multidisciplinary IDNO Operations team, creating a scalable operating model that supports business growth and embeds a high-performance, safety-first culture.
• Oversee all operational activities, including asset adoption, network operations, asset management, regulatory compliance and land rights, ensuring safe, efficient and compliant delivery.
• Accountable for the adoption, energisation and lifecycle performance of network assets, ensuring technical standards, design assurance and land rights are effectively managed.
• Define and deliver strategies for network operations, maintenance, reliability, resilience and incident management to ensure security of supply.
• Ensure compliance with Ofgem licence obligations, industry codes and safety regulations, maintaining robust governance, risk and audit frameworks.
• Provide executive leadership for operational performance, acting as the senior escalation point for critical issues and ensuring delivery of customer commitments and service excellence.
• Own operational budgets, financial planning and performance reporting, driving cost efficiency, asset value and delivery of DUOS billing and reconciliation activities.
• Key Skill Requirements
• Extensive experience within regulated electricity distribution networks, with expertise in asset adoption, network operations and asset lifecycle management.
• Strong knowledge of electricity distribution licence obligations, industry codes, regulatory compliance and governance, with experience of leading audit, risk and compliance frameworks.
• Proven track record of delivering operational excellence, driving cost efficiency and maximising asset value while balancing commercial and customer outcomes.
• Demonstrated ability to build and influence strategic relationships with regulators, DNOs, ICPs, customers and other key industry stakeholders.
• Excellent communication, negotiation and presentation skills, with the ability to engage effectively at executive and external stakeholder level.
• Proven leadership experience in building and developing high-performing teams, fostering accountability, continuous improvement and a strong safety-first culture.
• Commercially astute with strong financial planning, budgeting and performance management experience.
• Proficient in Microsoft Office applications and CRM/business management systems.

Benefits

• At E. ON, we recognise and reward talent with a comprehensive benefits package, including:
• 26 days holiday plus bank holidays each year
• Company Car or car cash allowance
• Private Medical Cover for you and your immediate family.
• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years)
• Excellent parental leave allowance
• Access to our award-winning Flexible Benefits package, including the option to buy up to 10 additional holiday days per year
• Salary and Reference
• Reference no.: 245248
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