At a Glance
- Tasks: Create and manage customer orders for our innovative radial piston motors.
- Company: Join a dynamic team focused on customer satisfaction and operational excellence.
- Benefits: Enjoy employee discounts, health opportunities, and on-site parking.
- Other info: Proactive problem solvers with a keen eye for detail will thrive here.
- Why this job: Be the voice of our customers and drive impactful solutions in a fast-paced environment.
- Qualifications: Experience with ERP systems and a strong understanding of order fulfilment processes.
The predicted salary is between 30000 - 40000 € per year.
Create and process both individual orders and complex scheduling agreements for our radial piston motors. Review customer orders, ensuring they align with agreed parameters. Confirm delivery dates and level demand across weeks, balancing internal and external capacity constraints to achieve efficiency. Be the proactive voice for our customers! Track open orders and backlog, proactively communicating any delays or problems, and finding creative solutions to not just meet, but exceed their expectations. Collaborate closely with our internal departments, ensuring orders are fulfilled on time and everyone knows the customer needs. Coordinate preponements and postponements in close collaboration with relevant departments. Liaise with our dispatch team to arrange special transports or even airfreight when time is of the essence. Maintain and develop regular customer communications, establishing yourself as their trusted first point of contact and even handling first-level customer escalations. Partner with customers to establish rolling forecasts and analyse order patterns, helping us verify forecast accuracy and anticipate future needs. Create reports and regularly track key performance indicators, providing valuable data to support continuous improvements. Actively support the continuous improvement of processes and procedures within the department, including identifying and implementing enhancements within SAP. Maintain meticulous order accuracy, ensuring easy and complete access to all relevant data through appropriate archiving of files.
Qualifications
- A strong understanding of order fulfilment processes and supply chain dynamics.
- Proven experience working with an ERP system (preferably SAP), particularly in order processing.
- Exceptional communication and interpersonal skills, with a natural ability to build rapport.
- A customer-centric approach, always putting the customer's needs first.
- A keen eye for detail and a commitment to accuracy.
- Proactive problem‑solving skills and a solution‑oriented mindset.
Additional Information
A range of benefits are available including employee discounts, various sports and health opportunities, on‑site parking. You will be required to evidence your right to work in the UK, as we are unable to sponsor the employment of international workers in this role. International applicants would not be provided with a Skilled Worker visa for this role and will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Customer Planner in Glenrothes employer: Ultimate.ai
As a Customer Planner at our company, you will thrive in a dynamic work culture that prioritises collaboration and customer satisfaction. We offer a range of benefits including employee discounts and health opportunities, alongside a commitment to your professional growth through continuous improvement initiatives. Located in a vibrant area, our team is dedicated to fostering an environment where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Planner in Glenrothes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of hearing about opportunities that might not even be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their products and services, especially how they relate to customer planning. This will help us show that we’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your communication skills! As a Customer Planner, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our customer-centric approach.
We think you need these skills to ace Customer Planner in Glenrothes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with order fulfilment processes and ERP systems like SAP. We want to see how your skills align with the Customer Planner role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role is all about building relationships with customers and internal teams, let your communication skills shine through in your application. Use clear, concise language and maybe even share a brief example of how you've successfully managed customer expectations in the past.
Highlight Your Problem-Solving Abilities:We love proactive problem-solvers! In your application, mention specific instances where you’ve tackled challenges head-on and found creative solutions. This will show us that you’re not just about meeting expectations, but exceeding them too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Ultimate.ai
✨Know Your Order Fulfilment Basics
Make sure you brush up on your understanding of order fulfilment processes and supply chain dynamics. Be ready to discuss how you've handled complex scheduling agreements in the past, as this will show your familiarity with the role.
✨Show Off Your ERP Skills
Since experience with an ERP system, especially SAP, is crucial, be prepared to share specific examples of how you've used such systems in your previous roles. Highlight any improvements you made or efficiencies you achieved through your use of these tools.
✨Communicate Like a Pro
Exceptional communication is key for this role. Practice articulating how you've built rapport with customers and internal teams. Think of examples where your proactive communication helped resolve issues or exceeded customer expectations.
✨Be a Problem Solver
Prepare to discuss times when you've encountered challenges in order processing and how you creatively solved them. This will demonstrate your proactive problem-solving skills and solution-oriented mindset, which are essential for success in this position.
