At a Glance
- Tasks: Drive customer conversations and develop accurate forecasts in a dynamic commercial role.
- Company: Join L'Oréal, the world leader in beauty with a commitment to inclusivity.
- Benefits: Enjoy competitive pay, discounts on iconic brands, and comprehensive health support.
- Other info: Experience a fast-paced environment with excellent growth opportunities.
- Why this job: Be at the heart of beauty innovation while shaping business strategies.
- Qualifications: Strong communication skills and a knack for collaboration are essential.
The predicted salary is between 35000 - 45000 £ per year.
A Customer Business Planner at L'Oréal is a hybrid role that sits between commercial and supply chain, aiming to develop an accurate customer forecast and drive customer conversations. The role focuses on accelerating collaboration internally and externally to challenge and strategize business plans while representing the customer's voice.
A DAY IN THE LIFE
As a L'Oréal Customer Business Planner, you sit at the heart of the commercial operations team. Your role is pivotal in managing the forecast processes within your account, providing key stakeholders visibility of performance trends, opportunities, and risks surrounding business performance. Your role is diverse, engaging with many stakeholders daily; you may start your day identifying key sales trends with your NAMs, attend a strategic forecast review meeting with your retailer to discuss promotional plans, and align on your collaborative forecast for the coming months. You will also communicate with the supply chain and marketing teams, sharing insights on product performance and news surrounding NPD or promotional performance, while ensuring strong service for your retailer. You will conclude your day discussing insights on the forecast with key finance and senior commercial stakeholders, presenting your views and helping shape the final turnover call made to Paris by the division’s senior leadership teams. It is a fast-paced, challenging, and rewarding role that embodies L'Oréal's commitment to beauty and customer satisfaction.
WHO YOU ARE
- Strong understanding of the building blocks and trends that influence the construction of a sales forecast.
- Excellent communication skills.
- Strong collaboration and relationship-building skills, comfortable working with different brand teams and functions.
- Highly organized, capable of prioritizing and managing deadlines within a fast-paced environment.
- Resilience: calm and focused when dealing with the unexpected and exceptional.
- Demonstrate a customer-first mindset.
- Preferred: Knowledge of Excel, PowerBI, and forecasting tools.
WHAT WE OFFER
Our industry-leading benefits package shows how much we value our people. We offer a fair and competitive package to help you thrive, including money-saving offers, free mortgage advice, share options, and an enhanced pension plan. Enjoy up to 60% off iconic brands like YSL, CeraVe, Armani, Kiehl's, and Garnier. We provide private medical and dental insurance, discounted gym memberships, and onsite mental health support. Enhanced family leave and up to 4 weeks of paid fertility leave are also available. Learning is in our DNA at L'Oréal; we will help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For over a century, L’Oréal has devoted itself to ‘Create beauty that moves the world’; it is now the industry leader with €29 billion consolidated sales. Together, we solve complex challenges at scale while remaining committed to making the world a more inclusive and better place for everyone and our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose create meaningful impact.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We welcome different backgrounds, experiences, personalities, and perspectives, as the beauty we find in our differences gives us the freedom to go beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Business Planner - FTC
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We think you need these skills to ace Customer Business Planner - FTC
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Ultimate.ai, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Ultimate.ai
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Ultimate.ai’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
