At a Glance
- Tasks: Support a world-class luxury service experience and coach the store team.
- Company: Join L'Oréal, the leading beauty company with a focus on diversity and inclusion.
- Benefits: Competitive salary, exclusive product perks, generous holiday, and health benefits.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Retail experience and strong people management skills are essential.
The predicted salary is between 25000 - 31200 £ per year.
L’Oréal Group, the world’s leading beauty company, invites applications for a Luxe Assistant Store Manager to support the store team in delivering a world‑class consumer experience and exceeding retail performance targets.
Key Responsibilities
- Support delivery of a world class Luxury Service Experience through coaching & feedback.
- Act as a L'Oréal Luxe brand ambassador, providing personalised service and merchandising standards.
- Demonstrate product expertise, storytelling, and offer tailored knowledge.
- Inform customers about in‑store events, promotions and brand activations, and represent L'Oréal Luxe on social media following guidelines.
- Support the Store Manager in executing retail plans to achieve sales targets, identify risks and opportunities.
- Develop and implement a dynamic calendar of events and animations for brand growth.
- Generate creative ideas and innovative strategies for new business growth.
- Build and support a loyal VIP customer base, fostering repeat business.
- Assist in talent acquisition, onboarding & training.
- Provide regular coaching, performance monitoring, feedback and recognition.
- Maintain counter standards, brand VM guidelines, hygiene and housekeeping.
- Participate in team training and complete required programs.
- Handle daily and weekly administrative tasks (Tamigo/One Retail).
- Support maintaining stock levels, top‑selling SKUs, testers and PLV management.
Deliverables / Outcomes
- Achievement of Retail Targets
- Exceptional consumer experience
- Engaged high‑performance team
- Team development
Key Skills
- Retail Acumen
- People Management
- Stakeholder Management
- Coaching
- Operational Skills & Management
Key Stakeholders
- Retail Area Manager
- Business Manager
- Education/Training
- Store/Department Manager
- BA Experience
Benefits and Rewards
- Competitive Compensation: Salary and commission scheme.
- Exclusive Product Perks: Access to over 35 L’Oréal brands.
- Generous Time Off: 30 days of holiday plus bank holidays.
- Health and Wellness Benefits: Dental insurance and mental health support.
- Referral Bonus Program.
- Sustainability Initiatives through L’Oréal for the Future.
At L’Oréal, we create a diverse, equitable and inclusive environment. We welcome differences in background, experience, personality and perspective. We are an equal opportunity employer and welcome applicants from all backgrounds.
L'Oréal Luxe Multi-Brand Assistant Manager, John Lewis Cardiff (37.5 Hours) employer: Ultimate.ai
L'Oréal Group is an exceptional employer, offering a vibrant work culture that prioritises diversity, equity, and inclusion. As a Luxe Multi-Brand Assistant Manager in John Lewis Cardiff, you will benefit from competitive compensation, generous time off, and access to over 35 prestigious L’Oréal brands, all while fostering personal and professional growth through coaching and development opportunities. Join us to be part of a team that not only values your contributions but also supports your well-being and career advancement in the dynamic beauty industry.
