At a Glance
- Tasks: Coordinate and dispatch drivers while handling calls and administrative tasks.
- Company: Join DHL, a leader in logistics with a supportive culture.
- Benefits: Enjoy free parking, on-site canteen, and a generous pension scheme.
- Other info: Flexible hours and opportunities for career growth.
- Why this job: Thrive in a fast-paced environment and make a real impact.
- Qualifications: Strong communication skills and ability to multitask.
The predicted salary is between 26851 - 26851 £ per year.
Pay Rate: £26,851.07 + overtime is paid at 1.5x hourly rate
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday 2pm - 10pm (flexibility is required to cover other times from time to time)
Location: Burton on Trent
We're now looking for a Shift Controller to support with Driver dispatch and general administration duties.
A TYPICAL DAY MAY INVOLVE:
- Coordinating and dispatching drivers, ensuring all routes are efficiently covered
- Handling incoming calls, primarily from drivers needing support or updates
- Communicating with internal teams and external customers to resolve queries
- Completing general operational and administrative tasks to support the shift
- Providing debrief support for drivers when required, including reviewing completed routes and issues
THIS ROLE WOULD SUIT PEOPLE WHO:
- Thrive in a fast-paced environment and can confidently juggle multiple tasks at once
- Have strong communication skills and are comfortable speaking with drivers and customers
- Can work independently while also collaborating well with a wider team
- Are flexible with working hours and willing to support operational needs when required
WHY JOIN US?
- Free parking and on-site canteen
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Shift Controller in Burton upon Trent employer: Ultimate.ai
DHL is an exceptional employer that prioritises employee well-being and growth, offering a competitive pay rate alongside generous benefits such as a robust pension scheme and free 24/7 GP consultations. Our inclusive work culture fosters collaboration and values diverse experiences, making it an ideal environment for those looking to thrive in a dynamic role like Shift Controller in Burton on Trent.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Controller in Burton upon Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DHL and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Shift Controller, especially your ability to juggle tasks and communicate effectively.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've successfully coordinated teams or handled multiple tasks. This will help you demonstrate your experience in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds!
We think you need these skills to ace Shift Controller in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Shift Controller role. Highlight any relevant experience in dispatching or administration, and don’t forget to mention your ability to juggle multiple tasks!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your strong communication skills and how you thrive in fast-paced environments – we love that!
Show Off Your Flexibility:Since the role requires flexibility with working hours, make sure to mention your willingness to adapt. We appreciate candidates who can step up when operational needs arise, so let us know you’re on board!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Ultimate.ai
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Controller. Familiarise yourself with driver dispatch processes and the types of queries you might handle. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with drivers and customers, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you effectively resolved issues or coordinated with teams. This will highlight your ability to thrive in a fast-paced environment.
✨Flexibility is Key
The job requires flexibility with working hours, so be ready to discuss your availability. Share any previous experiences where you adapted to changing schedules or took on additional responsibilities. This will show that you’re willing to support operational needs when required.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, shift patterns, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
