At a Glance
- Tasks: Support the store team in delivering a world-class luxury service experience.
- Company: Join L'Oréal, the leading beauty company with a focus on diversity and inclusion.
- Benefits: Competitive salary, exclusive product perks, generous time off, and health benefits.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Retail experience and strong people management skills are essential.
The predicted salary is between 25000 - 31200 £ per year.
L’Oréal Group, the world’s leading beauty company, invites applications for a Luxe Assistant Store Manager to support the store team in delivering a world‑class consumer experience and exceeding retail performance targets.
Key Responsibilities
- Support delivery of a world class Luxury Service Experience through coaching & feedback.
- Act as a L'Oréal Luxe brand ambassador, providing personalised service and merchandising standards.
- Demonstrate product expertise, storytelling, and offer tailored knowledge.
- Inform customers about in‑store events, promotions and brand activations, and represent L'Oréal Luxe on social media following guidelines.
- Support the Store Manager in executing retail plans to achieve sales targets, identify risks and opportunities.
- Develop and implement a dynamic calendar of events and animations for brand growth.
- Generate creative ideas and innovative strategies for new business growth.
- Build and support a loyal VIP customer base, fostering repeat business.
- Assist in talent acquisition, onboarding & training.
- Provide regular coaching, performance monitoring, feedback and recognition.
- Maintain counter standards, brand VM guidelines, hygiene and housekeeping.
- Participate in team training and complete required programs.
- Handle daily and weekly administrative tasks (Tamigo/One Retail).
- Support maintaining stock levels, top‑selling SKUs, testers and PLV management.
Deliverables / Outcomes
- Achievement of Retail Targets
- Exceptional consumer experience
- Engaged high‑performance team
- Team development
Key Skills
- Retail Acumen
- People Management
- Stakeholder Management
- Coaching
- Operational Skills & Management
Key Stakeholders
- Retail Area Manager
- Business Manager
- Education/Training
- Store/Department Manager
- BA Experience
Benefits and Rewards
- Competitive Compensation: Salary and commission scheme.
- Exclusive Product Perks: Access to over 35 L’Oréal brands.
- Generous Time Off: 30 days of holiday plus bank holidays.
- Health and Wellness Benefits: Dental insurance and mental health support.
- Referral Bonus Program.
- Sustainability Initiatives through L’Oréal for the Future.
At L’Oréal, we create a diverse, equitable and inclusive environment. We welcome differences in background, experience, personality and perspective. We are an equal opportunity employer and welcome applicants from all backgrounds.
L'Oréal Luxe Multi-Brand Assistant Store Manager, Boots Brighton (37.5 Hours) employer: Ultimate.ai
L'Oréal is an exceptional employer, offering a vibrant work culture that prioritises diversity, equity, and inclusion. As a Luxe Assistant Store Manager in Brighton, you will benefit from competitive compensation, generous time off, and access to over 35 prestigious L’Oréal brands, all while fostering personal and professional growth through coaching and development opportunities. Join us to be part of a team that not only values your contributions but also supports your well-being and career advancement in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land L'Oréal Luxe Multi-Brand Assistant Store Manager, Boots Brighton (37.5 Hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ultimate.ai, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ultimate.ai!
We think you need these skills to ace L'Oréal Luxe Multi-Brand Assistant Store Manager, Boots Brighton (37.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ultimate.ai, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ultimate.ai and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ultimate.ai that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ultimate.ai
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
