At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: Aesop, a brand known for its commitment to quality and community engagement.
- Benefits: Up to 50% product discount, cycle to work scheme, and professional development opportunities.
- Other info: Enjoy a supportive workplace with a focus on employee wellbeing and community connections.
- Why this job: Join a dynamic team and make a real impact in a vibrant retail environment.
- Qualifications: Management experience in customer service and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Role purpose
As the Store Manager of Aesop London, you will embody our desire to engage, listen and guide customers to products that are relevant to them.
Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Working full-time on-site, including some weekend working, you will be responsible for budgeting, store-specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants.
The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.
- What we are looking for
- Management experience within customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem-solving, commercial acumen and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
This position is Full Time, 40 hours per week and operates an on-site working pattern.
- What’s on offer
- We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programs.
- Up to 50% product discount
- Cycle to work scheme
- In-house Product and Core skills training
- Competitive bonus opportunity based on Store performance
- Suite of options to aid development, including complimentary access to Linked In Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness
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