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- Tasks: Support IT operations with hands-on technical problem-solving and system management.
- Company: Join Ultima, a leader in digital transformation through AI and automation.
- Benefits: Enjoy a flexible work environment with opportunities for growth and development.
- Why this job: Be part of a diverse team making a real impact on sustainability and IT solutions.
- Qualifications: Degree in IT or related field; experience in IT support and systems operations required.
- Other info: 2 days onsite in Felixstowe; immediate start available.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Ultima Felixstowe, England, United Kingdom
Technical Analyst
Ultima Felixstowe, England, United Kingdom
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Global Talent Acquisition Manager at Ultima Business Solutions – Driving Digital Transformation with the use of Artificial Intelligence and Automation
Technical Analyst (Fixed-Term, Full Time – 2 Days Onsite in Felixstowe)
Contract: 6-Month Fixed-Term (with potential to extend)
Ultima is looking for a Technical Analyst to join our team on a full-time basis to support IT operations onsite in Felixstowe. This role is ideal for someone who thrives in hands-on environments, enjoys technical problem-solving, and is looking for a flexible opportunity to contribute to business-critical IT functions.
What You’ll Be Doing
- Providing expert support across the full IT support lifecycle, from setup to troubleshooting.
- Managing Windows Server and desktop environments including Active Directory, Group Policy, and PowerShell.
- Supporting Linux systems (Oracle Linux, CentOS, Red Hat) using CLI and shell scripting.
- Authorising and monitoring access to IT systems and ensuring security compliance.
- Administering databases and managing enterprise storage (SAN, NAS, backup, etc.).
- Conducting proactive and reactive network maintenance and user support.
- Supporting software patching, vulnerability management, and configuration processes.
- Contributing to Ultima and HPUK’s sustainability goals and operational standards.
What We’re Looking For
Degree-level education or equivalent in IT (or related field)
Proven experience in IT support, technical consultancy, or systems operations
Strong command of Windows and Linux environments
Proficiency in scripting (PowerShell, shell) and infrastructure management
Hands-on experience with storage, database, and network support
Analytical thinker with good written and numerical communication skills
Awareness of compliance, security, and system lifecycle best practices
2 days onsite per week in Felixstowe
Full-time role with immediate start available
Our Commitment to You
We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed.
Not sure you meet every single requirement?
People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for.
Apply now, or reach out to our Talent team if you have any questions. We’re always happy to chat about how we can make work, work for you.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
IT Services and IT Consulting
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Technical Analyst employer: Ultima
Contact Detail:
Ultima Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and Linux systems. Having hands-on experience or relevant projects to discuss can really set you apart during conversations.
✨Tip Number 2
Network with current or former employees of Ultima on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through practical examples. Think of scenarios where you've successfully troubleshot technical issues or improved IT processes, as these will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for sustainability and operational standards, as these are highlighted in the job description. Be ready to discuss how you can contribute to Ultima's goals in these areas during your interactions.
We think you need these skills to ace Technical Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, technical consultancy, and systems operations. Emphasise your proficiency in Windows and Linux environments, as well as any scripting skills you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with Ultima's needs. Mention specific experiences that demonstrate your problem-solving skills and hands-on approach to IT support.
Showcase Relevant Skills: Clearly outline your technical skills, especially in managing Windows Server, Active Directory, and Linux systems. Include any experience with database administration and network maintenance to strengthen your application.
Highlight Compliance Awareness: Since the role involves ensuring security compliance, mention any relevant experience or knowledge you have regarding compliance and best practices in IT security. This will show that you understand the importance of these aspects in the role.
How to prepare for a job interview at Ultima
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and Linux environments, as well as your proficiency in scripting languages like PowerShell and shell. Bring examples of past projects or challenges you've tackled that demonstrate your technical expertise.
✨Understand the Company’s Goals
Research Ultima's commitment to digital transformation and sustainability. Be ready to explain how your skills can contribute to their operational standards and sustainability goals, showing that you align with their mission.
✨Prepare for Problem-Solving Scenarios
Expect to face technical problem-solving questions during the interview. Practice articulating your thought process when troubleshooting IT issues, as this will highlight your analytical thinking and hands-on experience.
✨Emphasise Communication Skills
Since the role involves user support and collaboration, be sure to highlight your written and verbal communication skills. Share examples of how you've effectively communicated technical information to non-technical users in the past.
