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- Tasks: Manage and optimise business applications while collaborating with teams and external partners.
- Company: Join Utima, a forward-thinking company in London with a hybrid work culture.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing business processes through innovative technology solutions.
- Qualifications: Experience in managing business applications and strong problem-solving skills required.
- Other info: Fast-paced environment with excellent career development opportunities.
The predicted salary is between 50000 - 65000 £ per year.
The Business Systems Manager is responsible for the management, maintenance, support, and development of business applications, including both bespoke and packaged solutions. This role is accountable for delivering a streamlined operational process for business applications, ensuring effective integration between systems, and collaborating with external development partners and line-of-business application providers to drive efficiency through technology solutions.
A key part of the role is understanding business needs to prioritise competing demands and manage expectations effectively. The Business Systems Manager will oversee the day-to-day operations of the Applications team, ensuring service levels are met, maintaining the availability and reliability of the organisation’s application suite, and implementing new processes as required. This includes managing internal staff and third-party providers responsible for support, monitoring, and issue resolution.
They will also contribute to the overall IT strategy, working closely with IT leadership and stakeholders across the business to identify, recommend, develop, implement, and support value-driven solutions. This includes improving how the business is supported by the Applications team and external providers.
KEY RESPONSIBILITIES- Oversee the lifecycle of business applications, ensuring optimal performance, security, and usability
- Manage maintenance schedules across business applications, working with internal teams and third-party providers
- Lead, assess, organise, and prioritise work for enhancements, issues, and change initiatives, working with delivery teams and external partners
- Drive effective ticket management and maximise value from work tracking and change management processes
- Take ownership of the Change Request process
- Plan and manage programmes of change, maintenance, testing, and releases in line with business expectations and evolving technology
- Collaborate with external development partners and application providers to ensure service quality and adherence to agreed standards and processes
- Provide leadership in application support, troubleshooting, incident management, and issue resolution
- Ensure efficient utilisation of internal and external resources across competing priorities
- Oversee integrations between business applications to ensure seamless data flow and functionality
- Identify opportunities to enhance system efficiency and business processes through technology
- Work closely with internal teams to translate business requirements into system solutions
- Partner with stakeholders and delivery teams to scope requirements for new implementations
- Ensure applications comply with industry regulations and internal security policies
- Support the development of training materials and user guidance
- Proven experience managing business applications, including bespoke and packaged solutions
- Strong understanding of application integration and data flow management
- Experience in vendor and partner management
- Knowledge of IT security and compliance standards
- Excellent problem-solving and analytical skills
- Strong communication and stakeholder management abilities
- Experience with ERP, CRM, or other enterprise systems
- Project management experience
- Ability to build rapport with stakeholders and provide reassurance
- Strong verbal and written communication skills, with the ability to explain technical concepts clearly
- High level of ownership, accountability, and autonomy
- Ability to manage priorities effectively in a fast-paced, deadline-driven environment
- Confidence presenting to different audiences
- Self-motivated, with a strong focus on delivering value
- Able to work independently and collaboratively
- Disciplined and conscientious approach
- Commercial awareness and a value-driven mindset
- Strong attention to detail, particularly in assessing the impact of change
- Company: Utima
- Contract: 12-month Fixed-Term Contract
- Location: London (Hybrid working)
Business System Manager in Slough employer: Ultima
Contact Detail:
Ultima Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially around managing business applications and driving efficiency.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you’re interested in. Express your enthusiasm for their work and how you can contribute as a Business Systems Manager.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the role and remind them of your skills in application management and stakeholder collaboration.
We think you need these skills to ace Business System Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Systems Manager. Highlight your experience with business applications, integration, and any relevant project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed applications or led teams in the past. We love a good story that showcases your skills!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you've tackled challenges head-on. Whether it's improving system efficiency or managing competing priorities, we want to know how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ultima
✨Know Your Applications Inside Out
Before the interview, make sure you have a solid understanding of the business applications mentioned in the job description. Familiarise yourself with both bespoke and packaged solutions, as well as their integration processes. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in managing business applications or improving operational processes. Be ready to discuss specific situations where you identified issues, implemented solutions, and drove efficiency. This will highlight your analytical skills and ability to manage competing demands.
✨Communicate Like a Pro
Since strong communication is key for this role, practice explaining technical concepts in simple terms. Think about how you would present your ideas to different stakeholders, from technical teams to non-technical staff. This will showcase your ability to build rapport and reassure others about your capabilities.
✨Be Ready to Discuss Change Management
Given the emphasis on managing change requests and programmes, prepare to talk about your experience with change management processes. Highlight any relevant project management experience and how you've successfully led initiatives that align with business expectations. This will demonstrate your leadership skills and strategic mindset.