Following the merger of Trustmarque and Ultima, we've created one of the UK's most exciting technology businesses, bringing together over 1,400 talented people and a broad portfolio of cloud, AI, cyber security, digital transformation and managed services capabilities.
We're looking for an Alliance Operations Co-ordinator / Support to provide operational and administrative support across our strategic alliance with Microsoft and other key technology vendors.
This is an entry-level, development-focused opportunity, ideal for someone looking to build experience in technology partnerships, sales operations and vendor alliance management. Previous alliance experience isn't essential, and we're open to candidates with relevant transferable skills who are keen to develop in this area.
About the Role
You'll support partner programme administration, reporting, lead follow-up, marketplace activity, MDF claims and day-to-day alliance operations. Working across alliance, sales, marketing, finance and commercial teams, you'll help keep activity organised, accurate and moving forward.
What You'll Be Doing
- Support administration of Microsoft Partner Center and other vendor partner portals, including workflows, records, profile updates and programme requirements.
- Assist with partner programme activity, including designations, incentives, marketplace activity, commercial structures and compliance tracking.
- Co-ordinate lead management, deal registration, follow-up actions and account mapping across internal teams.
- Maintain accurate trackers, spreadsheets and reports covering pipeline, co-sell activity, campaign performance, MDF activity and operational KPIs.
- Support MDF claim submissions, campaign ROI reporting and evidence collation for partner-funded activity.
- Assist Alliance Managers with certification tracking, evidence gathering and operational follow-up.
- Provide day-to-day operational support to the Alliance Lead and wider alliance, sales, marketing, finance and commercial teams.
What We're Looking For
- Strong organisational skills and the ability to manage tasks, deadlines and follow-up actions.
- Good attention to detail and a structured, process-focused approach.
- Confident communication skills and the ability to work across different teams.
- Comfort working with data, spreadsheets and basic reporting.
- A willingness to learn about Microsoft programmes, partner operations, marketplace processes and alliance management.
- A positive, proactive and collaborative approach, with confidence to ask questions and seek guidance.
Our Values
Everything we do is built around three core values:
Team -
We achieve more together through collaboration, trust and mutual respect.
Excellence -
We continually strive to deliver exceptional outcomes for our customers, partners and colleagues.
Empowerment -
We give our people the freedom, support and confidence to make a real impact.
If you're organised, curious and keen to build a career in technology partnerships and alliance operations, we'd love to hear from you.
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Alliance Operations Coordinator in Reading employer: Ultima
Trustmarque Ultima is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. As a Business Change Manager, you'll be at the forefront of transformative initiatives, supported by a culture that values teamwork, excellence, and empowerment. With opportunities for professional growth and the chance to work alongside talented colleagues in a rapidly evolving technology landscape, this role promises a meaningful and rewarding career path.
