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- Tasks: Manage and optimise business applications, ensuring seamless integration and support.
- Company: Join Utima, a forward-thinking company with a hybrid work culture.
- Benefits: Enjoy a competitive salary and the flexibility of hybrid working.
- Why this job: Make a real impact by enhancing business processes through technology solutions.
- Qualifications: Experience in managing business applications and strong problem-solving skills required.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 50000 - 65000 £ per year.
Hybrid - 12 month FTC - London
The Business Systems Manager is responsible for the management, maintenance, support, and development of business applications, including both bespoke and packaged solutions. This role is accountable for delivering a streamlined operational process for business applications, ensuring effective integration between systems, and collaborating with external development partners and line-of-business application providers to drive efficiency through technology solutions. A key part of the role is understanding business needs to prioritise competing demands and manage expectations effectively.
The Business Systems Manager will oversee the day-to-day operations of the Applications team, ensuring service levels are met, maintaining the availability and reliability of the organisation’s application suite, and implementing new processes as required. This includes managing internal staff and third-party providers responsible for support, monitoring, and issue resolution. They will also contribute to the overall IT strategy, working closely with IT leadership and stakeholders across the business to identify, recommend, develop, implement, and support value-driven solutions. This includes improving how the business is supported by the Applications team and external providers.
KEY RESPONSIBILITIES- Oversee the lifecycle of business applications, ensuring optimal performance, security, and usability
- Manage maintenance schedules across business applications, working with internal teams and third-party providers
- Lead, assess, organise, and prioritise work for enhancements, issues, and change initiatives, working with delivery teams and external partners
- Drive effective ticket management and maximise value from work tracking and change management processes
- Take ownership of the Change Request process
- Plan and manage programmes of change, maintenance, testing, and releases in line with business expectations and evolving technology
- Collaborate with external development partners and application providers to ensure service quality and adherence to agreed standards and processes
- Provide leadership in application support, troubleshooting, incident management, and issue resolution
- Ensure efficient utilisation of internal and external resources across competing priorities
- Oversee integrations between business applications to ensure seamless data flow and functionality
- Identify opportunities to enhance system efficiency and business processes through technology
- Work closely with internal teams to translate business requirements into system solutions
- Partner with stakeholders and delivery teams to scope requirements for new implementations
- Ensure applications comply with industry regulations and internal security policies
- Support the development of training materials and user guidance
- Proven experience managing business applications, including bespoke and packaged solutions
- Strong understanding of application integration and data flow management
- Experience in vendor and partner management
- Knowledge of IT security and compliance standards
- Excellent problem-solving and analytical skills
- Strong communication and stakeholder management abilities
- Experience with ERP, CRM, or other enterprise systems
- Project management experience
- Ability to build rapport with stakeholders and provide reassurance
- Strong verbal and written communication skills, with the ability to explain technical concepts clearly
- High level of ownership, accountability, and autonomy
- Ability to manage priorities effectively in a fast-paced, deadline-driven environment
- Confidence presenting to different audiences
- Self-motivated, with a strong focus on delivering value
- Able to work independently and collaboratively
- Disciplined and conscientious approach
- Commercial awareness and a value-driven mindset
- Strong attention to detail, particularly in assessing the impact of change
- Company: Utima
- Contract: 12-month Fixed-Term Contract
- Location: London (Hybrid working)
Business System Manager in City of London employer: Ultima
Contact Detail:
Ultima Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Manager in City of London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Business Systems Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've managed business applications or improved processes. We want to see your problem-solving skills in action!
✨Ask Smart Questions
During interviews, come prepared with questions that show you understand the role and the company. Ask about their current systems, challenges they face, or how they measure success. This shows you're genuinely interested and ready to contribute.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business System Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Systems Manager. Highlight your experience with business applications, integration, and any relevant project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed applications or led teams in the past. Let us know what makes you tick!
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing challenges you've faced and how you overcame them. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ultima
✨Know Your Business Applications
Before the interview, make sure you have a solid understanding of the business applications relevant to the role. Research both bespoke and packaged solutions that the company uses. This will help you speak confidently about how you can manage and enhance these systems.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved issues or improved processes related to business applications. Be ready to discuss specific challenges you faced and how your analytical skills led to effective solutions.
✨Communicate Clearly with Stakeholders
Since this role involves a lot of stakeholder management, practice explaining technical concepts in simple terms. Think of scenarios where you had to bridge the gap between technical teams and non-technical stakeholders, and be prepared to share those stories.
✨Demonstrate Your Project Management Experience
Be ready to discuss your experience with managing change initiatives and project timelines. Highlight any tools or methodologies you've used to keep projects on track, and how you prioritised competing demands to meet business expectations.