Administrator

Job Title: People Administrator

Department/ Function: People and Talent

Reports to: Head of People and Talent Work

Location: Reading (3 days a week in the office)

KEY ACCOUNTABILITIES / ROLE PURPOSE

The People Administrator will be the first point of contact to employees for all HR related queries. You will be a highly organised and detail-oriented administrator who will support our People and Talent team in managing the day-to-day operations of the department. The People Administrator will play a critical role in maintaining accurate employee records, overseeing the People and Talent inbox, drafting contractual paperwork and providing an excellent service to our employees.

MAIN DUTIES AND RESPONSIBILITES

• To act as a first point of contact for all HR queries directed to the People and Talent team.
• To take ownership of the People and Talent inbox, responding to queries within a timely manner and delegating to the wider team where required.
• To ensure that all payroll instructions are prepared in a timely manner for the monthly payroll run, including but not limited to contractual variations, sickness and leave deductions, new starters, leavers and staff benefits.
• Maintaining an accurate and efficient HR database with employee information and necessary documentation, including administering new starters, changes and leavers on the system.
• To ensure accurate and up-to-date HR electronic records are maintained for all employees. • Direct employees to the relevant HR policies and procedures upon enquiry and provide basic advice where required.
• Liaise with hiring managers to ensure a seamless onboarding for new hires, including but not limited to undertaking right to work checks, drafting and issuing new starter paperwork and sending reference requests.
• Support the recruitment team with uploading job vacancies, scheduling interviews and communicating with candidates where needed.
• Ensure resignations are acknowledged in a timely manner, the Line Manager is aware of the process and any outstanding annual leave is calculated in accordance with the employee’s terms and conditions.
• Manage the administration of our employee benefits in conjunction with our benefits provider, including enrolments and changes.
• Monitoring of probationary periods across the business and scheduling reminders to managers to complete their reviews.
• Other ad hoc duties as required by the People and Talent department, including participation in project work.

ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE

• Experience of working in HR administration.
• Experience of producing accurate employment/contractual documentation and correspondence
• Ability to deal sensitively and appropriately with confidential information
• Experience of maintaining accurate and comprehensive records
• Ability to prioritise workload and deal with conflicting priorities
• Strong attention to detail and numerical accuracy
• Demonstrate a willingness to challenge the status quo in pursuit of best HR administration practice Enjoys working in a small, generalist team
• Basic knowledge of Microsoft office including Word, Excel, Powerpoint
• Excellent written and verbal communication skills

DESIRED KNOWLEDGE, SKILLS & EXPERIENCE

• Experience using D365 is desirable