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- Tasks: Be the friendly face of Ulster University, welcoming students and visitors with exceptional service.
- Company: Ulster University is renowned for excellence and innovation in education and community engagement.
- Benefits: Enjoy a family-friendly work environment with flexible hours and opportunities for personal growth.
- Why this job: Join a vibrant campus culture while making a positive impact on student experiences.
- Qualifications: No specific experience required; just bring your enthusiasm and a passion for helping others.
- Other info: This is a full-time, fixed-term role until May 2026, perfect for students seeking valuable experience.
The predicted salary is between 21000 - 30000 £ per year.
Join to apply for the Campus Receptionist role at Ulster University
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4 days ago Be among the first 25 applicants
Join to apply for the Campus Receptionist role at Ulster University
Role: Campus Receptionist Department: Estates Services Grade: 3 (£25,204 per annum) Responsible to: Facilities Services Manager Campus: Derry~Londonderry Closing Date: 02 July 2025 at 23:30 Reference Number: 036587 (Full-Time / Fixed-Term until 10 May 2026)
- ABOUT US
- We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer.
- THE ROLE
- The post holder will provide a professional, welcoming and knowledgeable reception service to all students, staff and visitors to Ulster University.
- ABOUT YOU
- You will provide a welcoming reception service for individuals and groups arriving on campus and deliver an exceptional level of customer service to all students, visitors and guests of the university.
- You will respond efficiently to a broad range of enquiries in person, as well as by email and telephone, providing accurate information, and using initiative to resolve issues or complaints in a timely manner while signposting any issues that require further investigation.
- You will assist students and staff with access control queries and take responsibility for the issue and retrieval of security passes to all visitors, ensuring compliance with appropriate University policies and procedures.
- You will provide support for conferences and events on campus when required including welcoming and orientating guests and helping with other event activities. Further information can be found in the candidate briefing document, available to download from the advert on the Ulster University Jobs portal. Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means on our University website. The University has a range of initiatives to support a family-friendly working environment, including flexible working. The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.
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Campus Receptionist employer: Ulster University
Contact Detail:
Ulster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Receptionist
✨Tip Number 1
Familiarise yourself with Ulster University's values and mission. Understanding their commitment to excellence and community engagement will help you align your responses during any interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Practice your customer service skills. As a Campus Receptionist, you'll be the first point of contact for students and visitors. Role-play common scenarios with friends or family to build confidence in handling enquiries and resolving issues.
✨Tip Number 3
Research the specific services and events offered at Ulster University. Being knowledgeable about what the university provides will enable you to assist visitors more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Campus Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Campus Receptionist position. Tailor your application to highlight relevant experiences that demonstrate your customer service skills and ability to handle enquiries.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in reception or customer service roles. Use bullet points for clarity and include specific achievements that showcase your skills.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the university. Mention why you want to work at Ulster University and how your skills align with their values, especially in providing exceptional customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Ulster University
✨Show Your Customer Service Skills
As a Campus Receptionist, you'll be the first point of contact for students and visitors. Highlight your previous experience in customer service roles and provide examples of how you've handled inquiries or complaints effectively.
✨Familiarise Yourself with University Policies
Before the interview, take some time to understand Ulster University's policies, especially those related to access control and visitor management. This knowledge will demonstrate your commitment and preparedness for the role.
✨Practice Common Interview Questions
Prepare for questions that focus on your ability to handle multiple tasks, resolve conflicts, and provide information accurately. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Initiative and Problem-Solving
Be ready to discuss situations where you've had to think on your feet or resolve issues independently. Providing specific examples will show your potential employer that you can handle the dynamic environment of a university campus.
