At a Glance
- Tasks: Lead Sales Administration and Logistics, ensuring top-notch customer service and project coordination.
- Company: Join Ulster Carpets, a global leader in luxury woven carpets with a rich history.
- Benefits: Enjoy competitive salary, 33 days leave, bonuses, and professional development opportunities.
- Other info: Great career growth, wellbeing initiatives, and a supportive team culture.
- Why this job: Be the voice of the customer and drive excellence in a dynamic environment.
- Qualifications: 2+ years in Sales Support Management, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Contract Business Support Manager For over 85 years, Ulster Carpets has been recognised globally for designing and manufacturing luxury woven carpets for some of the world's leading hotels, cruise ships, commercial spaces and prestigious residential projects.
Our commitment to quality, customer service and innovation has made us a trusted name across international markets.
We are now seeking an experienced Contract Business Support Manager to join our Contract Sales team at our Head Office in Portadown.
Supporting the Sales Director and Contract Sales team you will manage our Sales Administration and Logistics functions and play a vital role in ensuring exceptional customer service, seamless project coordination and strong communication across the business.
As Contract Business Support Manager, you will: Lead and develop the Sales Administration and Logistics teams.
Act as the primary support partner to the Sales Director and Contract Sales team.
Coordinate customer visits, presentations and key commercial meetings.
Monitor customer projects, ensuring actions and commitments are delivered on time.
Ensure customer enquiries are handled promptly and professionally.
Produce sales reports, forecasts and commercial administration.
Act as the "voice of the customer" across the business, driving excellent service standards.
Coordinate communication between Sales, Design, Planning, Production, Logistics and Finance.
Identify risks and proactively remove barriers that may impact customer satisfaction or project delivery.
Oversee order processing, specifications, approvals and customer documentation.
Support Finance with reporting, debt management, reconciliations and commission reporting.
Develop and maintain sales databases and reporting tools.
Essential Criteria A minimum of 2 years' experience in a Sales Support Management or similar commercial leadership role.
Excellent communication and stakeholder management skills.
Strong organisational and planning abilities with exceptional attention to detail.
The ability to manage multiple priorities in a fast-paced manufacturing environment.
Excellent problem-solving skills and a proactive approach.
Strong Microsoft Office skills, particularly Excel.
Experience working across multiple departments to achieve business objectives.
At Ulster Carpets, our people are at the heart of everything we do.
We believe in investing in our employees and providing an environment where people can grow, develop and build long-term careers.
In return we offer: Competitive salary based on experience 33 days' annual leave (increasing with qualifying service) Annual profit-related bonus Contributory pension scheme with optional salary sacrifice Life Assurance (Death in Service) Private Medical Insurance Company Sick Pay (subject to qualifying service) Enhanced maternity and paternity benefits Paid time off for medical appointments Free onsite parking Excellent transport links Discounted gym membership Staff discount scheme Long service awards Professional development and training opportunities Corporate and social events Wellbeing initiatives Opportunities to support local charities and community projects To request a full job description or to apply send your tailored CV by clicking in the apply button below.
Ulster Carpets is an equal opportunities employer and is committed to selecting the best candidate based on merit, skills, experience and qualifications.
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Contract Business Support Manager in Craigavon employer: Ulster Carpets
Ulster Carpets is an exceptional employer, offering a supportive work culture that values employee well-being and professional growth. With a commitment to excellence, the company provides extensive benefits including generous annual leave, a contributory pension scheme, and opportunities for career progression, all within a family-owned environment that fosters collaboration and innovation. Located in Portadown, employees enjoy excellent transport links and a range of wellbeing initiatives, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Business Support Manager in Craigavon
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contract Business Support Manager at Ulster Carpets!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Ulster Carpets or be willing to refer you for that Contract Business Support Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Ulster Carpets who’s on the lookout for their next Contract Business Support Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contract Business Support Manager role at Ulster Carpets!
We think you need these skills to ace Contract Business Support Manager in Craigavon
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Ulster Carpets. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Ulster Carpets
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Ulster Carpets. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
