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- Tasks: Lead the growth of Ullapool Museum's commercial opportunities, focusing on cruise tourism and travel partnerships.
- Company: Ullapool Museum Trust, a community-focused heritage organisation.
- Benefits: Flexible hours, opportunity to shape visitor experiences, and work in a beautiful historic setting.
- Other info: Join a small team with a passion for heritage and community engagement.
- Why this job: Make a real impact on local culture while developing exciting new income streams.
- Qualifications: Experience in tourism or commercial development, strong communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ullapool Museum Trust
Hours: 15 hours a week 0.4 FTE
Reports to: Museum Director
About Ullapool Museum
Ullapool Museum tells the story of Lochbroom’s rich cultural and social history, housed within a beautiful Grade A listed building designed by Thomas Telford. As a community rooted heritage organisation, the museum is expanding its reach through new visitor markets, including cruise tourism and the wider travel trade sector. We are now seeking a proactive and commercially minded individual to help us grow and sustain new income streams.
Role Purpose
The Commercial Development Manager will lead on developing, managing, and growing Ullapool Museum’s commercial opportunities, with a particular focus on cruise tourism, travel trade partnerships, and other emerging income streams. The postholder will ensure that the museum maximises visitor engagement and revenue while maintaining high quality experiences aligned with our heritage values.
Key Responsibilities
- Cruise Tourism Development
- Coordinate all cruise related activity, acting as the primary contact for cruise operators, shore excursion companies, and port agents.
- Develop and deliver tailored visitor experiences, including packages, events, retail offers, and enhanced services for cruise passengers.
- Collect and analyse cruise visitor data to inform growth and improvements.
- Travel Trade & Partnerships
- Proactively build relationships with tour operators, travel agents, destination management companies, and group travel organisers.
- Assist in developing trade ready products, packages, and pricing to attract group visits and bespoke tours.
- Represent Ullapool Museum at travel trade events, meetings, and networking opportunities.
- Maintain an up-to-date database of travel trade contacts and nurture ongoing partnerships.
- Income Generation & Commercial Growth
- Identify and develop new commercial opportunities aligned with the museum’s mission (e.g., admissions, retail, events, experiences, venue hire).
- Work with the Museum Director to develop and implement a commercial strategy.
- Support improvements to the museum shop, online sales, and merchandising.
- Explore opportunities for grants or sponsorship that support commercial development activity.
Person Specification
- Experience in tourism, heritage, visitor attractions, travel trade, or commercial development.
- Strong communication and relationship building skills.
- Proven ability to coordinate projects and deliver high quality visitor experiences.
- A proactive, organised, and entrepreneurial approach to generating revenue.
- Ability to work independently and as part of a small team.
- Flexibility to work occasional evenings, weekends, or cruise days as required.
- Experience working with cruise tourism or group travel operators.
- Knowledge of the heritage sector or cultural tourism.
- Marketing or sales experience.
- Understanding of the local area and its cultural heritage.
How to Apply
Please send your CV and a covering letter outlining how your skills and experience make you suitable for this position.
Commercial Development Manager in Ullapool employer: Ullapool Museum & Visitor Centre
Contact Detail:
Ullapool Museum & Visitor Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Development Manager in Ullapool
✨Tip Number 1
Network like a pro! Attend local events, trade shows, and community gatherings related to tourism and heritage. It's all about making connections that could lead to opportunities at Ullapool Museum or similar organisations.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, share your ideas on how to enhance visitor experiences and grow income streams. Let them see your proactive mindset in action!
✨Tip Number 3
Research is key! Familiarise yourself with Ullapool Museum’s current offerings and think about how you can contribute to their growth. Bring fresh ideas to the table during interviews to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ullapool Museum team.
We think you need these skills to ace Commercial Development Manager in Ullapool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Development Manager. Highlight your experience in tourism, heritage, and any relevant commercial development projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Ullapool Museum and how you can contribute to our growth. Be specific about your experiences and how they relate to cruise tourism and travel trade partnerships.
Showcase Your Communication Skills: Since this role involves building relationships, make sure to demonstrate your strong communication skills in both your CV and cover letter. We love seeing examples of how you've successfully coordinated projects or engaged with stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Ullapool Museum & Visitor Centre
✨Know Your Audience
Before the interview, do some research on Ullapool Museum and its mission. Understand their focus on cruise tourism and how they engage with visitors. This will help you tailor your responses to show that you're aligned with their goals.
✨Showcase Your Experience
Be ready to discuss your previous experience in tourism or commercial development. Prepare specific examples of how you've successfully built relationships with partners or developed new income streams. This will demonstrate your capability for the role.
✨Prepare Questions
Think of insightful questions to ask during the interview. Inquire about their current strategies for engaging cruise tourists or how they envision the future of the museum's commercial growth. This shows your genuine interest in the position.
✨Highlight Your Skills
Emphasise your strong communication and project coordination skills. Provide examples of how you've delivered high-quality visitor experiences in the past. This will reassure them that you can manage the responsibilities of the Commercial Development Manager effectively.