At a Glance
- Tasks: Lead HR process redesign to boost efficiency and scalability across the employee lifecycle.
- Company: Join a forward-thinking company committed to HR excellence and innovation.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and global standards.
- Why this job: Make a real impact by transforming HR processes and enhancing employee experiences.
- Qualifications: 10-14+ years in HR operations with strong analytical and problem-solving skills.
The predicted salary is between 70000 - 90000 £ per year.
Responsibilities
- Lead end-to-end redesign of HR processes across the employee lifecycle to improve efficiency, consistency, and scalability.
- Lead continuous improvement initiatives using data, feedback, and operational metrics.
- Conduct process reviews, identify root causes, and implement sustainable improvements.
- Reduce cycle times, errors, rework, and off-system/ad hoc requests across core HR processes.
- Build reporting and dashboards to provide visibility into performance and improvement opportunities.
- Partner with regional People Ops, COEs, and cross-functional teams to drive alignment and lead change management efforts.
- Establish and drive global process standards, templates, and documentation across People Operations.
- Identify and implement automation opportunities using Oracle HCM, Service Now (HRSD), and other digital tools.
- Partner with HRIS and HRIT teams to prioritize and deliver system enhancements and process improvements.
- Drive adoption of HR Service Delivery (HRSD) models and self-service solutions to reduce manual work and improve user experience.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Operations, or a related field.
- Master's degree (MBA or equivalent) is preferred.
- Preferred Experience
- 10-14+ years of experience in HR Operations, Shared Services, or HR Service Delivery (HRSD) environments.
- Proven track record in process improvement, redesign, or operational transformation initiatives within HR.
- Hands-on experience or exposure to Oracle HCM and/or Service Now HRSD or similar platforms.
- Strong understanding of case management, service delivery models, and self-service frameworks in HR.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Ability to influence stakeholders and lead change across global, matrixed environments.
- Equal Employment Opportunity
UL LLC has been and will continue to be an equal opportunity employer.
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Manager, Process Excellence - HRSD / HR Process Transformation in Basingstoke employer: UL
At UL LLC, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages process excellence in HR operations. Located in a dynamic setting, we offer competitive benefits and the chance to lead transformative initiatives that make a meaningful impact on our global workforce.
We think you need these skills to ace Manager, Process Excellence - HRSD / HR Process Transformation in Basingstoke
Process Redesign
Continuous Improvement
Data Analysis
Root Cause Analysis
Reporting and Dashboard Creation
Change Management
Global Process Standards
