At a Glance
- Tasks: Lead HR process redesign and drive efficiency through automation and continuous improvement.
- Company: Join UL Solutions, a global leader in safety science with a commitment to innovation.
- Benefits: Enjoy competitive salary, annual bonus, flexible working, and continuous learning opportunities.
- Other info: Be part of a diverse team dedicated to creating a safer, sustainable world.
- Why this job: Make a real impact on employee experiences while shaping the future of HR.
- Qualifications: 10+ years in HR operations with expertise in process improvement and digital tools.
The predicted salary is between 56700 - 69300 £ per year.
Seeking a Manager – Process Excellence to drive transformation across People Operations by redesigning HR processes, improving efficiency, and enabling automation. This role focuses on standardizing workflows, reducing manual effort, and enhancing the employee and manager experience through digital solutions, with a strong emphasis on Oracle HCM and ServiceNow (HRSD). The role will drive process standardization, continuous improvement, and adoption of scalable service delivery solutions across the employee lifecycle. This is a hybrid position and can be based in Basingstoke (UK), Barcelona (Spain), or Warsaw (Poland).
Responsibilities include:
- Lead end-to-end redesign of HR processes across the employee lifecycle to improve efficiency, consistency, and scalability.
- Lead continuous improvement initiatives using data, feedback, and operational metrics.
- Conduct process reviews, identify root causes, and implement sustainable improvements.
- Reduce cycle times, errors, rework, and off-system/ad hoc requests across core HR processes.
- Build reporting and dashboards to provide visibility into performance and improvement opportunities.
- Partner with regional People Ops, COEs, and cross-functional teams to drive alignment and lead change management efforts.
- Establish and drive global process standards, templates, and documentation across People Operations.
- Identify and implement automation opportunities using Oracle HCM, ServiceNow (HRSD), and other digital tools.
- Partner with HRIS and HRIT teams to prioritize and deliver system enhancements and process improvements.
- Drive adoption of HR Service Delivery (HRSD) models and self-service solutions to reduce manual work and improve user experience.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Operations, or a related field.
- 10+ years of experience in HR Operations, Shared Services, or HR Transformation.
- Proven track record in process improvement, redesign, or operational transformation initiatives within HR.
- Hands-on experience or exposure to Oracle HCM and/or ServiceNow or similar platforms.
- Strong understanding of case management, service delivery models, and self-service frameworks in HR.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Ability to influence stakeholders and lead change across global, matrixed environments.
Total Rewards: Salary range varies by location and local market conditions. It is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for an annual bonus with a target payout of 20% of base salary. You’ll also enjoy annual paid leave, access to our ULS University to support continuous learning and career development, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship for this position.
Manager, Process Excellence (People Operations & HR Transformation) in Basingstoke employer: UL Company
UL Solutions is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an ideal place for professionals seeking to make a meaningful impact in HR transformation. With a strong commitment to continuous learning through ULS University, flexible working arrangements, and a focus on safety and sustainability, employees are empowered to innovate and contribute to a safer world. Join a diverse team where your ideas are valued, and you can thrive in a supportive environment that champions both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Process Excellence (People Operations & HR Transformation) in Basingstoke
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at UL Company!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at UL Company.
We think you need these skills to ace Manager, Process Excellence (People Operations & HR Transformation) in Basingstoke
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at UL Company. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to UL Company and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at UL Company. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to UL Company's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at UL Company
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with UL Company.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at UL Company will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact UL Company and how you would contribute to adapting HR strategies.
