At a Glance
- Tasks: Be the friendly face of our organisation, managing enquiries and supporting daily operations.
- Company: Join a community-focused Trust making a real difference in people's lives.
- Benefits: Gain valuable experience, receive full training, and enjoy a supportive work environment.
- Other info: Flexible part-time hours with opportunities for skill development across various functions.
- Why this job: Perfect for those who love variety and want to help others every day.
- Qualifications: Great communication skills and a passion for providing exceptional service.
The predicted salary is between 24000 - 28000 £ per year.
The purpose of this role is to provide an effective and efficient front of house service alongside administrative support to the Trust. Key responsibilities include, but are not limited to:
- Acting as the first point of contact for general enquiries via telephone and email.
- Delivering a professional messaging service and redirecting calls to the appropriate staff when needed.
- Monitoring and ordering stationery, hospitality and cleaning supplies.
- Maintaining organisational calendars and schedules to support the effective day-to-day operation of the office.
You will also have the opportunity to develop your knowledge and experience across a range of support service functions including finance, health and safety and HR. Full on-job training and ongoing support will be provided.
This role sits right at the heart of that team. As Reception and Administration Support, you’ll be the organiser, the problem solver, the coordinator and the person colleagues rely on to keep things moving. From welcoming visitors and managing enquiries, to supporting projects, events and business operations, you’ll play an important role in the day-to-day life of an organisation employing more than 80 staff and volunteers across multiple locations. No two days will look the same — and that’s exactly what makes this role so rewarding.
This is a role for someone who enjoys variety, thrives in a fast-paced environment and takes pride in helping others. We’re looking for someone who:
- Enjoys working with people and providing exceptional service.
- Thrives in a busy environment and can confidently manage priorities.
- Takes pride in being organised, dependable and proactive.
- Wants to develop new skills and gain experience across a range of business functions.
- Wants to be part of an organisation that makes a real difference to people and places.
For details of the full role description and person specification, please download the Recruitment Pack below. Interviews will take place in-person in Wigan week commencing 10th and 17th August.
Reception and Administration Support in Wigan employer: UKundwork London
Groundwork Cheshire, Lancashire & Merseyside is an exceptional employer that values its team members and fosters a supportive work culture. With a commitment to employee growth, you will receive comprehensive training and the chance to expand your skills across various functions, all while contributing to meaningful community projects. Located in Wigan, this role offers a dynamic environment where no two days are the same, making it an ideal place for those who thrive on variety and enjoy helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Administration Support in Wigan
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at UKundwork London.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from UKundwork London looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Reception and Administration Support in Wigan
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at UKundwork London, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to UKundwork London.
How to prepare for a job interview at UKundwork London
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to UKundwork London. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to UKundwork London. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
