At a Glance
- Tasks: Lead a major water efficiency programme and enhance customer experience.
- Company: Affinity Water, committed to environmental sustainability and innovation.
- Benefits: Competitive salary, 25 days holiday, health plans, and family-friendly policies.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on water conservation and improve community relationships.
- Qualifications: Strong communication skills and a passion for environmental issues.
The predicted salary is between 30000 - 40000 £ per year.
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water. As Account Manager, you will act as the critical interface between client, operations, and customers — ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.
Job Purpose: This is an opportunity to shape how a large-scale environmental service is delivered on the ground — improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience. You’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
Closing date for applications: 31st May 2026
Interview date: W/C 8th June 2026
Language: English
Job type: Operations & Service Delivery
Work location: AW Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote
Affinity Water Account Manager in Dartford employer: UKundwork London
Affinity Water is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside generous holiday entitlements and comprehensive health support. With a strong focus on work-life balance and a culture that encourages innovation and accountability, employees are empowered to make a meaningful impact in water efficiency and customer satisfaction. The collaborative environment across multiple locations, including Hatfield and London, fosters strong relationships and provides unique opportunities for personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Affinity Water Account Manager in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Affinity Water. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Affinity Water’s recent projects and their impact on water efficiency. Show us you’re not just another candidate but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Account Manager. We want to hear how you can drive performance and improve customer experience in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Affinity Water.
We think you need these skills to ace Affinity Water Account Manager in Dartford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing client relationships and delivering high-quality services. We want to see how your skills align with the role of Account Manager for Affinity Water.
Showcase Your Passion:Let us know why you're passionate about water efficiency and environmental impact. Share any relevant experiences or projects that demonstrate your commitment to making a difference in this area.
Be Data-Driven:Since this role involves using data to drive performance, include examples of how you've used data analysis in previous roles. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at UKundwork London
✨Know Your Stuff
Make sure you understand Affinity Water's mission and the specifics of their water efficiency programme. Familiarise yourself with their KPIs and how they measure success. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Relationship Skills
As an Account Manager, you'll be the bridge between clients and operations. Prepare examples of how you've successfully managed client relationships in the past. Highlight your communication skills and how you’ve driven performance through collaboration.
✨Data is Your Friend
Since this role involves working with data to drive performance, come prepared with examples of how you've used data analysis in previous roles. Be ready to discuss how you can leverage data to improve customer experience and operational efficiency.
✨Be Proactive and Organised
This position requires juggling multiple priorities. Share your strategies for staying organised and proactive in a fast-paced environment. Discuss any tools or methods you use to manage your workload effectively while maintaining high-quality service.
