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- Tasks: Support overnight operations and ensure seamless communication with teams and stakeholders.
- Company: Join Ground Control, a rapidly growing tech-driven grounds maintenance company.
- Benefits: Enjoy competitive salary, flexible working, and generous holiday allowance.
- Why this job: Be part of a dynamic team making a real impact in a supportive environment.
- Qualifications: Strong communication skills and experience in client liaison are essential.
- Other info: Great career development opportunities and a commitment to inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Nightshift Administrator
Location: Remote
Salary: Competitive
Contract Type: 6 months FTC
📌 Division: Maintenance
__________________________________________________________________
About the Role
We’re looking for a proactive and detail-oriented Nightshift Administrator to join our Maintenance division on a 6-month fixed-term contract, on a rota basis with a 4 on 4 off shift rotation. This role is key to ensuring seamless overnight operations, providing essential administrative support, and being the first point of contact for both internal and external stakeholders.
Working closely with our WM Operations Manager and wider field teams, you’ll play a vital role in keeping our 24/7 service running smoothly while upholding the highest standards of client service, compliance, and health & safety.
What You’ll Do
- Act as the first line of support for enquiries, ensuring accurate and timely responses.
- Maintain and update operational systems, raising issues where escalation is required.
- Provide real-time support to field teams during operational hours.
- Monitor inboxes, triage requests, and allocate tasks to ensure efficient workflows.
- Raise Health & Safety reports and ensure compliance at all times.
- Take ownership of allocated projects, supporting audits, data reporting, and wider business initiatives.
- Collaborate across teams to support both planned and reactive operational needs.
What We’re Looking For
✔ Strong communication skills with the ability to build trusted relationships across teams and stakeholders.
✔ Confident using MS Office tools (Excel, Power BI, Teams).
✔ Organised, results-focused, and resilient under pressure.
✔ A collaborative team player who can work independently and take initiative.
✔ Experience in client liaison and handling operational queries.
Desirable
- Knowledge of project/programme management.
- Experience in Winter & Grounds Maintenance contract management.
Why join us
Career Development Focus: We’re committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.
Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base with the freedom to manage and grow your own region.
Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.
Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:
23 days holiday, Increasing with length of service + bank holidays
Yearly bonus scheme & Share options
Robust pension scheme
Medigold employee support, Free Flu Jabs, Online private GP Service
Free or subsidised national gym memberships
Employee Recognition Scheme
2 personal choice volunteering days
Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.
Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.
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Nightshift Administrator - 6 month FTC IT · Billericay · employer: UKund Control
Contact Detail:
UKund Control Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nightshift Administrator - 6 month FTC IT · Billericay ·
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for the Nightshift Administrator role. This can give you insider knowledge and make your application stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and client liaison. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills effectively!
✨Tip Number 3
Showcase your tech skills! Since the role requires proficiency in MS Office tools, brush up on Excel and Power BI. Maybe even create a small project or report to demonstrate your capabilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Ground Control.
We think you need these skills to ace Nightshift Administrator - 6 month FTC IT · Billericay ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Nightshift Administrator role. Highlight your relevant experience in client liaison and operational queries, as well as your strong communication skills. We want to see how you can contribute to our Maintenance division!
Showcase Your Skills: Don’t forget to mention your proficiency with MS Office tools like Excel and Power BI. If you've got experience in project management or grounds maintenance, make that shine through! We love seeing candidates who can hit the ground running.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and organisation, just like we do in our operations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at UKund Control
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Nightshift Administrator role. Familiarise yourself with the key responsibilities like providing administrative support and being the first point of contact for stakeholders. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples that highlight your ability to build relationships and handle operational queries. Think of specific situations where you successfully resolved issues or collaborated with teams, as this will show you can thrive in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Being organised is key for a Nightshift Administrator. Bring up instances where you've managed multiple tasks or projects effectively. You could even mention how you prioritise tasks when under pressure, which is essential for maintaining smooth overnight operations.
✨Familiarise Yourself with Relevant Tools
Since the role requires confidence in MS Office tools like Excel and Power BI, brush up on these applications before your interview. If you have experience with data reporting or project management software, be ready to discuss how you've used these tools to enhance your work efficiency.