At a Glance
- Tasks: Lead a team to enhance IT service delivery and optimise Jira workflows.
- Company: Ground Control, a forward-thinking company in Billericay.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborative culture with opportunities to innovate and improve.
- Why this job: Shape IT support and make a real impact on service excellence.
- Qualifications: Experience in IT service management and team leadership.
The predicted salary is between 50000 - 65000 £ per year.
Ground Control in Billericay is seeking an experienced IT Service Desk Delivery Manager to lead our Service Desk and own IT Service Management across the business. You will manage a team of Analysts, drive service improvement and ensure IT services evolve with the company.
Working with the Head of IT Operations & Infrastructure, you will shape IT support, optimise Jira Service Management workflows, SLAs and reporting, and build strong relationships with stakeholders to deliver outstanding results.
IT Service Delivery Leader: Jira & ITSM Excellence in Billericay employer: UKund Control
Join Ground Control as a Gardener Maintenance in Egham, where your expertise is valued and rewarded. Enjoy a supportive work culture with opportunities for career progression, access to well-maintained equipment, and a range of benefits including a competitive salary, pension scheme, and subsidised gym membership. Be part of a diverse team that prioritises health and safety while fostering an inclusive environment for all employees.
