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- Tasks: Manage client relationships, process tenders, and ensure accurate quotes and purchase orders.
- Company: Join Ground Control, a rapidly growing tech-driven grounds maintenance company.
- Benefits: Enjoy competitive salary, flexible working options, and extensive employee benefits.
- Why this job: Be part of a dynamic team and contribute to exciting growth opportunities.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Inclusive workplace culture that values diversity and supports professional development.
The predicted salary is between 30000 - 42000 £ per year.
Location: Billericay
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week, Monday-Friday
Hours & Shift Patterns:
- Winter season (October–April): Shift rotation covering 6am–3pm, 7:30am–4:30pm, 10am–7pm. Includes weekend working and public holidays (rota basis, with time off in lieu).
- Off-season (May–September): Monday–Friday, 8am–5pm, no weekend work.
Key Responsibilities
- Tenders: Manage and log tenders, coordinating with Contract Managers to ensure smooth processing. Communicate with clients to keep them informed and engaged throughout the process.
- Quotes: Review, check, and edit quotes for accuracy, compliance with company standards, and timely delivery to clients. Maintain an organised system for all quote uploads.
- Purchase Orders: Ensure purchase orders (POs) are updated accurately. Conduct thorough checks for compliance, and support client communications regarding updates and changes.
- Extra Works: Oversee and complete the Extra Works checklist, ensuring compliance with internal standards. Provide accurate documentation to the Finance team and maintain up-to-date records.
- Client Portals: Regularly update client portals with essential documents, track activity, and ensure all client information is accessible and accurate. Address and raise issues as necessary.
What we’re looking for
- Client Liaison: Skilled in managing client relationships and providing excellent service.
- Attention to Detail: Strong organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
- Team Collaboration: Ability to work collaboratively with internal teams and external stakeholders to ensure high levels of service and operational efficiency.
- Resilience & Flexibility: Comfortable with ambiguity and change, adapting easily to shifting priorities.
- Communication: Strong communication skills, capable of influencing senior and operational stakeholders and maintaining professional client relations.
- Technical Skills: Proficient in Microsoft Office Suite, including Excel, Power BI, and MS Teams.
Personal Attributes
- You approach challenges with a strategic mindset and focus on long‑term solutions.
- You are self‑aware, able to build trust through clear communication, and work well under pressure.
- A results‑oriented individual, you remain focused on achieving goals and maintaining high standards.
- You bring a strong analytical mindset to inform decision‑making.
Why join us
- Career Development Focus: We’re committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.
- Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.
- Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.
- Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including: 23 days holiday, increasing with length of service + bank holidays, robust pension scheme, Medigold employee support, free flu jabs, online private GP service, free or subsidised national gym memberships, employee recognition scheme.
Ground Control is a UK‑based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland. We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.
Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.
Client Services Administrator - Maternity Cover Maintenance · Billericay · employer: UKund Control
Contact Detail:
UKund Control Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator - Maternity Cover Maintenance · Billericay ·
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Services Administrator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show that you're not just a good fit for the role, but for the team too!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at Ground Control!
We think you need these skills to ace Client Services Administrator - Maternity Cover Maintenance · Billericay ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Administrator role. Highlight your experience in managing client relationships and attention to detail, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to mention your technical skills, especially with Microsoft Office Suite. If you’ve used Excel or Power BI in previous roles, give us some examples of how you’ve leveraged these tools to improve processes.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your information logically. This will help us see your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at UKund Control
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Services Administrator. Familiarise yourself with managing tenders, quotes, and purchase orders, as well as the importance of client communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires strong organisational skills and attention to detail, prepare examples from your past experiences where you've successfully managed multiple projects or ensured accuracy in your work. Highlighting these skills will reassure the interviewer that you can handle the demands of the position.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, so be ready to discuss how you've influenced stakeholders or maintained professional client relations in previous jobs. Practise articulating your thoughts clearly and confidently, as this will reflect your ability to engage with clients and team members alike.
✨Be Ready for Flexibility Questions
Given the dynamic nature of the job, expect questions about how you handle change and ambiguity. Prepare to share specific instances where you've adapted to shifting priorities or tackled unexpected challenges. This will showcase your resilience and flexibility, which are crucial traits for success in this role.
