UKRN seeks a Service Desk Analyst to provide first‑line technical support across departmental IT applications and services, ensuring smooth operation of end‑user computing and standard IT equipment.
You will work with colleagues to resolve incidents and service requests, maintaining high levels of customer satisfaction. The role requires on‑site hands‑on support with a 60% in‑office attendance policy.
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On-Site Service Desk Analyst — IT Support employer: UKRN
As a leading organisation in the energy sector, we pride ourselves on being an excellent employer that fosters a high-performing and inclusive work culture. Our employees benefit from a comprehensive package that includes opportunities for professional growth and the chance to contribute to the critical mission of enhancing cyber resilience across Britain's energy infrastructure. Join us to make a meaningful impact while enjoying a supportive environment that values your expertise and innovation.