UKRN is seeking a Corporate Complaints Officer to join a small, specialised team. You will investigate, respond to and resolve escalated complaints about our service, including care of compensation fund applications and complex regulatory reports.
You will work with operational units to gather evidence and craft clear, fair conclusions. The role emphasises listening, analytical thinking and collaborative feedback to drive continuous improvement.
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Corporate Complaints Investigator & Improvement Lead in Birmingham employer: UKRN
As a leading organisation in the energy sector, we pride ourselves on being an excellent employer that fosters a high-performing and inclusive work culture. Our employees benefit from a comprehensive package that includes opportunities for professional growth and the chance to contribute to the critical mission of enhancing cyber resilience across Britain's energy infrastructure. Join us to make a meaningful impact while enjoying a supportive environment that values your expertise and innovation.
