At a Glance
- Tasks: Lead a dynamic payroll team and ensure high-quality service delivery.
- Company: Join UKSBS, a leading public sector business service provider.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Embrace a culture of continuous improvement and innovation.
- Why this job: Make a real impact in transforming payroll services for the public sector.
- Qualifications: Experience in payroll, team leadership, and strong communication skills.
The predicted salary is between 34101 - 34101 £ per year.
It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. We are now seeking an experienced Payroll Team Leader to join our team. This is a great opportunity for an experienced payroller to take the next step in their career.
Responsibilities
- Lead, coach and develop a team of staff to deliver high‑quality payroll services, promoting an inclusive and collaborative team culture.
- Oversee the end‑to‑end processing of complex, high‑volume payrolls across multiple public sector clients and terms and conditions.
- Ensure full compliance with HMRC regulations, pension scheme rules and audit requirements.
- Maintain up‑to‑date knowledge of payroll legislation and public sector pay policy.
- Maintain robust internal controls and support external and internal audits.
- Contribute to the development and maintenance of standard operating procedures and knowledge resources.
- Foster and develop a proactive and customer‑centric approach to service delivery, including delivering high‑quality end‑user experiences.
- Be the first point of contact for complaints and escalations via Customer Support Services, providing advice in line with policy and best practice.
- Build and maintain strong relationships with fellow Team Leads, internal stakeholders, 3rd parties and clients to deliver seamless end‑to‑end service.
- Lead the team through change, building and supporting a resilient team.
- Champion a culture of continuous improvement, driving process improvements to enhance operational efficiency and service quality.
Qualifications & Experience
- Demonstrable experience in payroll and shared services and ability to prioritise own and team workload in a fast‑paced environment to meet deadlines and SLAs.
- Experience of leading and developing a small‑to‑medium team.
- First‑class oral and written communication skills.
- Strong stakeholder management and influencing skills.
- High level of numeracy, accuracy and attention to detail.
- Experience of problem‑solving and decision‑making in a fast‑paced environment.
- Demonstrates and fosters a strong customer service orientation.
- Process improvement mindset.
- Proficient in HR systems (Oracle, Workday).
- Strong knowledge of UK payroll legislation and statutory requirements.
- Maths and English GCSE, grade A‑C or equivalent experience.
- Ability to explain payroll information to non‑payroll colleagues and end users.
- CIPP qualification or equivalent level of payroll experience would be advantageous.
- Knowledge of payroll best practice.
- Experience in management of third‑party suppliers.
Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. We are an inclusive and Disability Confident employer and welcome all applications.
Payroll Team Leader: Lead High-Volume Public Sector Pay in Swindon employer: UKRI
UKSBS is an exceptional employer, offering a dynamic work environment in Swindon & Newport where you can lead and develop a dedicated payroll team while contributing to the transformation of public sector services. With a strong focus on inclusivity, continuous improvement, and employee growth, we provide comprehensive training and support, ensuring that our staff thrive in their careers. Join us to be part of a forward-thinking organisation that values collaboration and high-quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Team Leader: Lead High-Volume Public Sector Pay in Swindon
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like UKRI, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like UKRI and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Payroll Team Leader: Lead High-Volume Public Sector Pay in Swindon
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for UKRI and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at UKRI
✨Get to Know Public Sector Values
Before your interview with UKRI, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for UKRI.
