At a Glance
- Tasks: Lead customer success and community-building strategies while collaborating with cross-functional teams.
- Company: Join Bókun, a dynamic subsidiary of Tripadvisor focused on growth and innovation.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional development.
- Other info: Mentorship opportunities and a chance to shape the future of customer marketing.
- Why this job: Make a real impact by driving engagement and building vibrant communities.
- Qualifications: Experience in marketing, community engagement, and data-driven strategy.
The predicted salary is between 60000 - 80000 £ per year.
Bókun, a Tripadvisor subsidiary, seeks a hands-on Principal Customer & Community Marketing Specialist to join the growth team. You will own the customer success, engagement, and referral strategies, and lead community-building across the supplier network with cross-functional partners in Content, Partnerships, Product Marketing, and Growth Marketing.
You’ll design scalable programmes, manage Intercom and ActiveCampaign campaigns, mentor junior colleagues, and drive data-driven improvements.
We think you need these skills to ace Principal Community Marketing & Growth Architect
Customer Success Strategies
Engagement Strategies
Referral Strategies
Community Building
Cross-Functional Collaboration
Programme Design
Intercom Management
