At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: A well-established DMC in Edinburgh with a growing reputation.
- Benefits: Competitive salary, bonuses, and benefits package.
- Other info: Opportunity for career growth and participation in familiarisation trips.
- Why this job: Join a dynamic team and enhance your skills in the travel industry.
- Qualifications: Fluent in Italian and English, with strong organisational skills.
The predicted salary is between 28000 - 32000 £ per year.
Salary: £28000 - £32000 per annum + benefits and bonus
Contract: Full-time
Travel Trade Recruitment are recruiting on behalf of a well‑established, growing DMC in Edinburgh as an Operations Executive. The candidate will be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
Requirements:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year’s experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Key responsibilities:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
Italian Operations Executive, Travel Trade Recruitment employer: Ukinbound
Join a dynamic and supportive team at a well-established DMC in Edinburgh, where your role as an Italian Operations Executive will be pivotal in creating memorable group tours across Scotland. With a strong emphasis on employee growth, you will benefit from ongoing training opportunities, a collaborative work culture, and competitive remuneration, including bonuses. Experience the unique advantage of working in a vibrant city known for its rich history and stunning landscapes, all while building lasting relationships with clients and suppliers.
StudySmarter Expert Advice🤫
We think this is how you could land Italian Operations Executive, Travel Trade Recruitment
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Ukinbound who are looking for fresh talent for roles like Italian Operations Executive, Travel Trade Recruitment.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Ukinbound and give you a leg up for your Italian Operations Executive, Travel Trade Recruitment application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Italian Operations Executive, Travel Trade Recruitment openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Italian Operations Executive, Travel Trade Recruitment
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Italian Operations Executive, Travel Trade Recruitment role at Ukinbound.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Italian Operations Executive, Travel Trade Recruitment position at Ukinbound.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Ukinbound.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Ukinbound's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Italian Operations Executive, Travel Trade Recruitment.
How to prepare for a job interview at Ukinbound
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Ukinbound.
