Norwegian Cruise Line Holdings Ltd. is seeking a Supervisory/Team Leader for Guest Services to lead the reservations support team on site in Southampton.
You will coach staff, manage calls, and ensure service levels meet KPI targets. Experience in call centre or customer service within travel, plus strong communication and product knowledge, will help you drive guest satisfaction and smooth operation across the department.
Guest Services Team Lead, Reservations & Escalations in Southampton employer: UKG Norwegian Cruise Line Group UK Limited
Norwegian Cruise Line Holdings Ltd. offers an exceptional work environment for the Field-Based Luxury Travel Partnerships Lead, where you will thrive in a dynamic and supportive culture that values innovation and excellence. With opportunities for professional growth and development, you will be part of a team that is passionate about delivering unforgettable luxury travel experiences while enjoying the flexibility of a field-based role across the beautiful North of the UK.
Contact Details:
UKG Norwegian Cruise Line Group UK Limited Recruitment Team
