UK Connect Ltd at Farnborough is seeking a 1st Line IT Support Analyst to be the first point of contact for technical customer support, monitoring incidents via ITSM, phone, email and live chat to help grow our services in construction and other sectors. You will engage with customers and stakeholders, diagnose issues, apply fixes or escalate, and ensure timely updates in line with SLA expectations.
Joining our Technical Operations team, you will enjoy a collaborative culture, ongoing training,
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1st Line IT Support Analyst - Growth & Impact in IT/IoT in Farnborough employer: Ukconnect
UK Connect is an exceptional employer for Network Engineers, offering a vibrant work culture in Farnborough, Hampshire, where innovation and collaboration thrive. With competitive salaries, enhanced maternity/paternity leave, and unique benefits like a points scheme for exclusive offerings, employees are encouraged to grow and make a significant impact within a company recognised as a Great Place to Work. The modern office environment, complete with on-site amenities such as a café, gym, and restaurant, further enhances the overall employee experience.
