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- Tasks: Support the Workplace Team with maintenance, customer service, and administrative duties.
- Company: Join UKCEH, a leading not-for-profit research institute focused on environmental solutions.
- Benefits: Enjoy 27 days annual leave, flexible working, and a 10% employer pension contribution.
- Why this job: Make a real impact in environmental research while developing your skills in a supportive team.
- Qualifications: Good education or equivalent experience; strong communication and IT skills required.
- Other info: We welcome applications from all backgrounds and provide support for diverse needs.
The predicted salary is between 22606 - 27808 £ per year.
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Facilities Support Assistant, Wallingford
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Client:
UKCEH
Location:
Wallingford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
621bf6d30869
Job Views:
17
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Salary – £26,206 to £27,808
Full time, Permanent
On site (37 hours per week)
We will be reviewing applications as and when we receive them. We reserve the right to close this advert early if we find the right candidate, so we encourage you to apply early.
UKCEH is looking for an experienced Facilities Support Assistant to join our team of talented individuals, contributing to scientific discovery and generating the data, insights and solutions that researchers, businesses and governments need to solve complex environmental challenges.
Working at UKCEH is rewarding. Our science makes a real difference, enabling people and the environment to prosper, and enriching society. We are the custodians of a wealth of environmental data, collected by UKCEH and its predecessors over the course of more than 60 years.
You\’ll be joining our Workplace Team to support the delivery of high quality, safe and clean buildings across the UKCEH estate. The Workplace Team provides a wide range of hard and soft facilities services, including minor maintenance, building compliance, catering, reception, and fleet vehicles. Working closely with other internal and external stakeholders you will ensure you support the Workplace Team in providing the highest quality in customer service
You’ll be joining a leading independent, not-for-profit research institute that’s committed to recruiting talented people like you, progressing your career and giving you the support you need to thrive at UKCEH.
Your main responsibilities will include:
For the role of Facilities Support Assistant we’re looking for somebody who has:
As a valued member of our team, you’ll get:
…
If we’ve just described you, we’d love to meet. Apply now.
At UKCEH, we are committed to fostering an inclusive and equitable workplace where everyone—regardless of background, identity, ability, or circumstance—has the opportunity to thrive. As a Disability Confident employer, we actively encourage applications from neurodivergent candidates and those with disabilities. We are happy to provide any adjustments or support you may need throughout the application process—please don’t hesitate to reach out. So, if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d love to hear from you anyway. You may be just the right fit for this role or another within our wider team.
Unfortunately, we are unable to offer visa sponsorship for this position at this time.
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Facilities Support Assistant employer: UKCEH
Contact Detail:
UKCEH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Assistant
✨Tip Number 1
Familiarise yourself with the specific facilities and services offered by UKCEH. Understanding their operations will help you demonstrate your knowledge during any interviews or discussions, showing that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Network with current or former employees of UKCEH on platforms like LinkedIn. Engaging with them can provide you with insider insights about the workplace culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight your customer service skills in any conversations or interviews. Since the role involves providing a welcoming atmosphere and assisting visitors, showcasing your experience in similar environments will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle multitasking and pressure. The job requires flexibility and the ability to switch tasks quickly, so having examples ready that illustrate your adaptability will strengthen your application.
We think you need these skills to ace Facilities Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Support Assistant role. Emphasise your customer service abilities, attention to detail, and any previous facilities management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organisation. Mention specific responsibilities from the job description and explain how your background makes you a great fit for the role.
Highlight Relevant Skills: In your application, clearly outline your IT literacy, communication skills, and ability to multitask. Provide examples of how you've successfully managed similar tasks in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at UKCEH
✨Research the Organisation
Before your interview, take some time to learn about UKCEH and its mission. Understanding their commitment to environmental challenges and how your role as a Facilities Support Assistant fits into that can help you answer questions more effectively and show your genuine interest.
✨Demonstrate Customer Service Skills
Since the role involves providing friendly and efficient customer service, be prepared to discuss your previous experiences in similar situations. Think of specific examples where you successfully handled customer inquiries or resolved issues, as this will highlight your suitability for the position.
✨Showcase Your Multitasking Ability
The job requires the ability to multitask and remain calm under pressure. Be ready to share examples from your past work where you successfully managed multiple responsibilities at once, especially in a busy environment like a canteen or reception.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about the team dynamics, opportunities for professional development, or how success is measured in the Facilities Support Assistant role.
