Park Assistant/Receptionist (Couple)
Park Assistant/Receptionist (Couple)

Park Assistant/Receptionist (Couple)

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to maintain the park and provide excellent customer service.
  • Company: Lucksall Caravan And Camping Park, a friendly and welcoming environment.
  • Benefits: Accommodation available, competitive salary, and a chance to work outdoors.
  • Why this job: Perfect for couples who love nature and enjoy working together.
  • Qualifications: Customer service skills and basic IT knowledge are essential.
  • Other info: Flexible hours with weekend work; great opportunity for career growth.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for an enthusiastic and capable couple to join our team. The successful couple must be enthusiastic, friendly, hardworking, articulate, reliable, use common sense and can work as part of a team. Have excellent customer service skills and must be flexible.

Responsibilities

  • Grass cutting, hedge cutting, strimming, gardening, grounds maintenance. Experience with machinery e.g. mowers, strimmers is preferred.
  • Other general maintenance and repairs, security, refuse collection.
  • Basic plumbing and electrics.
  • Sorting gas bottle deliveries to the Park and delivering to customers.
  • Keeping the Park clean and tidy.
  • Welcoming and checking in guests, taking them down to their pitch.
  • Cleaning to a high standard of hire and for sale stock units.
  • Looking after the everyday needs of guests either via phone, email or in person.

This is a full-time position to start immediately; a permanent position may be made available to the right couple. As we operate in the tourism industry weekend and bank holiday work will be necessary over a 5-day week with evening walk around duties. Be able to be on a weekly rolling 24-hour call out rota.

Reception duties

  • Taking bookings via GemaPark booking system (by phone and online booking system). Good basic IT skills are essential. Experience with previous booking systems is preferred but not essential.
  • Flexibility and dedicated team worker.

Skills and Experience

  • Excellent customer care and communication skills.
  • Excellent telephone manner.
  • Professional and effective email writing.
  • Able to interact in a mature manner with colleagues and customers.
  • Committed to providing a high standard of service.
  • Adhere and promote company risk assessments and health and safety policies.
  • Repair or report any faults with equipment to the General Manager.
  • Be able to work to a timetable and deadlines.

Personal Attributes

  • Honest and Trustworthy.
  • Hard working and committed.
  • Able to work as part of a team and alone unsupervised.
  • Must be able to deal with any problems which arise with customers in a calm and effective manner.
  • Have excellent time keeping.
  • Can prioritise jobs in order of importance.
  • Well-motivated, flexible, friendly, and enthusiastic approach to work.
  • A high standard of personal hygiene and smart appearance.
  • Take reasonable care for the health and safety of themselves and others.
  • First aid certificate desirable but not essential.
  • Hold a full clean driving licence.

Remuneration

Accommodation could be provided for the right couple or a pitch for your own unit. Electricity and gas usage chargeable. We are unable to consider couples with dependents or pets; however, 1 dog may be permitted dependent on the breed.

Salary

To be discussed, dependent on experience.

How to apply

Please apply with your full CVs - georgie@williamsleisure.co.uk. We look forward to hearing from you.

Details

Salary: Dependent on experience. Ask for: Williams Family. Applications close on: 18 February 2026. Ad placed: 03 February 2026.

Contact

Please use this form to respond to this vacancy advert (or telephone 01432 870213). If the employer has asked for a CV, please complete this form initially, they will then respond with an email address to forward your CV to.

Park Assistant/Receptionist (Couple) employer: UKCampsite.com

Lucksall Caravan And Camping Park is an exceptional employer located in the picturesque Herefordshire, offering a vibrant work culture that values teamwork and customer service excellence. Employees enjoy opportunities for personal growth and development within the tourism industry, alongside the unique advantage of living on-site with accommodation options available. Join us to be part of a friendly team dedicated to creating memorable experiences for our guests while enjoying the beauty of nature around you.
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Contact Detail:

UKCampsite.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Park Assistant/Receptionist (Couple)

✨Tip Number 1

Get to know the park and its vibe! Before your interview, take a stroll around Lucksall Caravan And Camping Park. Familiarise yourself with the facilities and the kind of guests they attract. This will help you show genuine interest and enthusiasm during your chat.

✨Tip Number 2

Practice your customer service skills! Since this role is all about interacting with guests, think of some scenarios where you might need to handle tricky situations. Role-play with a friend or family member to boost your confidence and communication skills.

✨Tip Number 3

Show off your teamwork spirit! During the interview, share examples of how you've worked well in a team before. Highlight your flexibility and willingness to pitch in wherever needed – it’s all about showing that you can be a reliable part of their crew.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and helps keep you on their radar.

We think you need these skills to ace Park Assistant/Receptionist (Couple)

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Basic IT Skills
Time Management
Problem-Solving Skills
Attention to Detail
Gardening and Grounds Maintenance
Machinery Operation
Basic Plumbing
Basic Electrical Skills
First Aid Certificate (desirable)
Driving Licence

Some tips for your application 🫡

Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your enthusiasm for working in a team and providing excellent customer service. A friendly tone can really make your application stand out.

Tailor Your CV: Don’t just send a generic CV! Highlight your relevant experience, especially in customer service and maintenance tasks. We love seeing how your skills match what we’re looking for, so be specific!

Keep It Professional: While we appreciate a casual vibe, your application should still be professional. Use clear language, check your spelling and grammar, and make sure your email address looks tidy when you apply through our website.

Follow Up: After you’ve sent your application, don’t hesitate to follow up! A quick email to check in shows your interest and commitment. We’re excited to hear from you, so let’s keep the conversation going!

How to prepare for a job interview at UKCampsite.com

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Park Assistant/Receptionist. Familiarise yourself with tasks like grounds maintenance, customer service, and using booking systems. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Customer Service Skills

Since excellent customer care is crucial for this role, prepare examples from your past experiences where you've provided outstanding service. Think about how you handled difficult situations or went the extra mile for a guest. This will demonstrate your ability to interact maturely with customers and colleagues.

✨Be Ready for Practical Questions

Expect questions that assess your practical skills, especially regarding maintenance tasks and machinery use. Brush up on basic plumbing and electrical knowledge, and be prepared to discuss any relevant experience you have with tools or equipment. This shows you're ready to tackle the hands-on aspects of the job.

✨Emphasise Teamwork and Flexibility

As a couple applying for this role, highlight your ability to work together as a team. Discuss how you can support each other in various tasks and adapt to the park's needs, especially during busy weekends and holidays. This will reassure the employer that you're both committed and reliable team players.

Park Assistant/Receptionist (Couple)
UKCampsite.com

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