At a Glance
- Tasks: Manage day-to-day operations of a busy country park, from bookings to maintenance.
- Company: Colchester Country Park, a vibrant leisure destination in Essex.
- Benefits: Flexible role for individuals or couples with varied responsibilities.
- Other info: Ideal for hands-on individuals who thrive in diverse environments.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Experience in customer service, administration, and grounds maintenance preferred.
The predicted salary is between 24750 - 30250 £ per year.
We are currently seeking either a single person or a couple to take on a key role in the day‑to‑day management and running of Colchester Country Park. This is a varied and hands‑on position covering all aspects of running a busy touring and leisure lodge park. We are looking for someone who is organised, reliable, confident dealing with customers and prepared to turn their hand to whatever needs doing. For couples, responsibilities can be shared depending on each person’s individual experience and strengths.
Essential Requirements
- Have good financial and administrative experience
- Be computer literate and confident using booking and office systems
- Be organised and capable of managing bookings, payments, paperwork and general administration
- Be confident dealing with customers face‑to‑face, over the telephone and by email
- Be comfortable dealing with sales enquiries and prospective lodge owners
- Be able to work independently, use their own initiative and take responsibility for the day‑to‑day running of the park
- Applicants must also be willing and able to work weekends, as weekends are an important part of the role
Office, Reception & Customer Service
Day‑to‑day duties will include:
- Running the reception and park office
- Taking and arranging bookings
- Managing arrivals, check‑ins and check‑outs
- Taking and recording payments
- Answering telephone calls and responding to emails
- Dealing with customer enquiries and assisting guests throughout their stay
- Managing booking and administration systems
- General office administration and keeping records up to date
- Dealing with any customer issues that may arise during their stay
Lodge Sales
Keeping our lodge sales listings and online advertisements up to date:
- Responding to sales enquiries
- Following up prospective customers
- Showing customers around available lodges
- Assisting customers throughout the sales process
Previous sales experience would therefore be an advantage.
Grounds, Cleaning & Maintenance
Responsibilities include:
- Cutting grass and general groundskeeping
- Keeping the park clean, tidy and well presented
- Cleaning and checking toilets, showers and other facilities
- Carrying out basic maintenance and practical jobs
- Identifying and dealing with issues around the park
- Helping with any other work required to maintain the park to a high standard
For couples, it may suit one person to focus more heavily on the office, financial, customer service and sales side of the business, while the other focuses more on grounds, maintenance and practical duties. However, both applicants must be flexible and prepared to help wherever required.
About the Role
There is no typical day in this position. You could be arranging bookings and checking guests in, dealing with payments and administration, showing a prospective customer around a lodge, cutting grass, checking the facilities or dealing with an unexpected problem on the park. We are looking for a hands‑on individual or couple who will take responsibility for the park and get involved with whatever needs doing. Previous experience working within a caravan park, campsite, holiday park, leisure park or similar environment would be a strong advantage. This is not a training position. Applicants should already have relevant experience and be confident taking on the responsibilities of the role.
Salary: TBD Ask for: Sam Sellers
Applications close on: 31 August 2026
Ad placed: 11 August 2026
Park Managers in Essex employer: UKCampsite.com
Colchester Country Park offers a unique opportunity for individuals or couples to thrive in a dynamic and engaging work environment. With a focus on teamwork and flexibility, employees can expect a supportive culture that values initiative and customer service, alongside opportunities for personal growth in park management. Located in the picturesque setting of Colchester, Essex, this role not only provides a chance to manage a beautiful park but also to connect with guests and create memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Park Managers in Essex
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like UKCampsite.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to UKCampsite.com
Don't be shy about reaching out to UKCampsite.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Park Managers in Essex
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about UKCampsite.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at UKCampsite.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
