At a Glance
- Tasks: Lead assessments in medical laboratories and ensure quality management standards are met.
- Company: Join the UK's leading accreditation body, dedicated to quality and public interest.
- Benefits: Full-time role with opportunities for travel and professional growth.
- Why this job: Make a real impact in healthcare by ensuring high-quality laboratory standards.
- Qualifications: Experience in quality management and customer service; degree preferred but not essential.
- Other info: Diverse and inclusive workplace that values unique backgrounds and experiences.
The predicted salary is between 36000 - 60000 £ per year.
The United Kingdom Accreditation Service (UKAS) is looking for a skilled and experienced candidate to take on the exciting and varied role of Assessment Manager within our Healthcare team, specifically focusing on Medical Laboratories.
To be successful in this role, you will:
- Have a strong working knowledge of ISO/IEC 15189 and its implementation.
- Experience in Genomics, Immunology or Biochemistry would be advantageous, but not essential.
- Be customer-focused with excellent interpersonal, communication and organisation skills.
- Have relevant hands-on experience, a broad knowledge of your sector and a good understanding of modern quality management systems in organisations.
- Have experience in organisation auditing or assessment.
- Have a mindset of adding value.
- Be educated to degree level. This is desirable, but not essential. Practical experience in a relevant discipline will also be taken into consideration.
The post calls for someone with a real passion for quality and a strong track record of hands-on quality management within a Medical Laboratory. The work will be both engaging and rewarding. This is an opportunity to work in the public interest for the world’s leading accreditation body.
The Assessment Manager is the key focal point for customers. You’ll be expected to meet their reasonable accreditation expectations with objectivity, diligence, and excellent customer service. The Assessment Manager will also be responsible for:
- Selecting assessment teams
- Establishing the assessment approach
- Leading the assessment and coordinating the team
- Collating and reporting each assessment
- Progressing each assessment project from start to finish
The position involves extensive travel, mainly within the UK, with frequent overnight stays.
Equity, Diversity, and Inclusion: Fostering a Culture of Belonging UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation. We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Science and Health Care Provider
Industries: Non-profit Organizations, Hospitals and Health Care, and Public Health
Assessment Manager - Medical Laboratories employer: UKAS
Contact Detail:
UKAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assessment Manager - Medical Laboratories
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical laboratory field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that Assessment Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on ISO/IEC 15189 and your sector knowledge. We recommend practising common interview questions and scenarios related to quality management systems, so you can showcase your expertise confidently.
✨Tip Number 3
Showcase your customer service skills! During interviews, share examples of how you've met client expectations in previous roles. We want to see that you can add value and maintain excellent relationships with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assessment Manager - Medical Laboratories
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of ISO/IEC 15189 and how it applies to medical laboratories. We want to see that you’re not just familiar with the standards, but that you can also demonstrate your experience in quality management.
Show Off Your Skills: Highlight your customer service skills and any relevant experience in organisation auditing or assessment. We love candidates who can communicate effectively and have a knack for organisation, so don’t hold back!
Tailor Your Application: When applying, make sure to tailor your CV and cover letter to reflect the specific requirements of the Assessment Manager role. We appreciate when candidates take the time to connect their experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at UKAS!
How to prepare for a job interview at UKAS
✨Know Your Standards
Make sure you have a solid understanding of ISO/IEC 15189 and how it applies to medical laboratories. Brush up on its key principles and be ready to discuss how you've implemented these standards in your previous roles.
✨Showcase Your Experience
Highlight any hands-on experience you have in genomics, immunology, or biochemistry, even if it's not extensive. Be prepared to share specific examples of how your background has equipped you for the Assessment Manager role.
✨Customer Focus is Key
Demonstrate your customer service skills by sharing examples of how you've successfully managed client expectations in the past. This role is all about meeting accreditation needs, so show that you can balance objectivity with excellent interpersonal skills.
✨Prepare for Travel Questions
Since the role involves extensive travel, be ready to discuss your flexibility and willingness to travel. Share any relevant experiences that showcase your adaptability and organisation skills when managing multiple assessments across different locations.