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- Tasks: Greet guests, take orders, and ensure a fantastic dining experience.
- Company: Join Ukai, a vibrant Japanese restaurant in Notting Hill with a lively atmosphere.
- Benefits: Enjoy cash tips, paid holidays, and weekly incentives while receiving specialised training.
- Why this job: Be part of a friendly team in a fast-paced environment with great food and fun vibes.
- Qualifications: Previous experience in high-end service, excellent communication, and teamwork skills required.
- Other info: Immediate start available; flexible morning shifts from 10:00 to 17:00.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success, the right applicant must have previous experience in a high-end and fast-paced environment.
Responsibilities include:
- Greeting guests upon entrance.
- Setting up dining tables and preparing the correct Mise en place.
- Assisting guests regarding questions about Food & Beverage, as well as up-selling our House Specialities.
- Taking Food & Drinks orders and notifying the management/kitchen for allergies and other Dietary requirements.
- Delivering food to guests in a timely manner and attending to the needs of guests throughout the dining process.
Skills necessary:
- Excellent verbal communication skills.
- General maths skills.
- Great customer service and conflict-resolution skills, and a commitment to professionalism.
- Ability to work on your feet for hours at a time.
- Excellent teamwork ability.
- Adept knowledge regarding the 14 allergens.
Working with us offers you a superb range of benefits including:
- Cash & Card tips.
- Paid Holidays.
- Weekly/Monthly Cash incentives.
- 1-to-1 Speciality Training for specific areas regarding Food & Beverage.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Morning Shifts 10:00 - 17:00
Salary: £13 – £15 hourly
Benefits: Monthly Service Charge + Cash & Card tips
Starting time: Immediate start!
About Ukai Restaurant: Ukai is a busy Japanese bar and restaurant on famous Portobello road with a fantastic party atmosphere especially over the weekend. Really friendly staff who always work as a team.
Waiter / Waitress employer: Ukai restaurant
Contact Detail:
Ukai restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with Japanese cuisine and the specific dishes offered at Ukai. This knowledge will not only impress during your interview but also help you engage with guests and answer their questions confidently.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Role-play scenarios where you greet guests, take orders, and handle dietary requirements to build your confidence and ensure you can perform under pressure.
✨Tip Number 3
Highlight any previous experience in high-end restaurants during your interactions with us. Share specific examples of how you provided excellent customer service and resolved conflicts, as these are key skills we value.
✨Tip Number 4
Show your enthusiasm for teamwork. Since Ukai prides itself on a friendly team atmosphere, be prepared to discuss how you’ve successfully collaborated with colleagues in the past and how you can contribute to our positive work environment.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-end and fast-paced environments. Emphasise any previous roles in hospitality, particularly those involving customer service and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Japanese cuisine and your understanding of the restaurant's atmosphere. Mention specific skills like conflict resolution and knowledge of allergens to demonstrate your suitability for the role.
Showcase Communication Skills: In your application, highlight your excellent verbal communication skills. Provide examples of how you've successfully interacted with guests and resolved conflicts in past roles.
Highlight Teamwork Experience: Since Ukai values teamwork, include examples from your previous jobs where you worked collaboratively with colleagues. This will show that you can thrive in their friendly and team-oriented environment.
How to prepare for a job interview at Ukai restaurant
✨Showcase Your Customer Service Skills
Since Ukai values excellent customer service, be prepared to share examples of how you've provided outstanding service in previous roles. Highlight any experiences where you resolved conflicts or went above and beyond for a guest.
✨Demonstrate Your Knowledge of Food & Beverage
Familiarise yourself with Japanese cuisine and the specific dishes offered at Ukai. Be ready to discuss your understanding of food allergies and dietary requirements, as this is crucial for ensuring guest safety and satisfaction.
✨Emphasise Teamwork Experience
Ukai prides itself on a friendly team atmosphere. Share instances where you've successfully worked as part of a team in a fast-paced environment, showcasing your ability to collaborate and support your colleagues.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with a difficult customer or managing multiple orders at once. Practising these scenarios can help you respond confidently during the interview.
