At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Ukai, a vibrant Japanese restaurant in Notting Hill with a lively atmosphere.
- Benefits: Earn cash tips, enjoy paid holidays, and receive special training.
- Why this job: Join a fun team and thrive in a fast-paced, exciting environment.
- Qualifications: Previous experience in high-end dining and excellent communication skills.
- Other info: Immediate start available; perfect for those who love teamwork and great food.
Overview
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment.
Responsibilities
- Greeting guests upon entrance.
- Setting up dining tables and preparing the correct Mise en place.
- Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities.
- Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements.
- Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process.
Skills / Qualifications
- Excellent verbal communication skills.
- General maths skills.
- Great customer service and conflict-resolution skills, and a commitment to professionalism.
- Ability to work on your feet for hours at a time.
- Excellent teamwork ability.
- Adept knowledge regarding the 14 allergens.
Benefits / Compensation
- Cash & Card tips.
- Paid Holidays.
- Weekly/Monthly Cash incentives.
- 1-to-1 Speciality Training for specific areas regarding Food & Beverage.
Experience: Required
Languages: English β Advanced
Employment: Full-time
Salary: Β£13 β Β£15 hourly
Benefits: Monthly Service Charge + Cash tips
Starting time: Immediate start!
About Ukai Restaurant:
Ukai is a busy Japanese bar and restaurant on famous Portobello road with a fantastic party atmosphere especially over the weekend. Really friendly staff who always work as a team.
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Waiter / Waitress employer: Ukai restaurant
Contact Detail:
Ukai restaurant Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Waiter / Waitress
β¨Tip Number 1
Get to know Ukai before you apply! Check out their menu and vibe online. This way, when you walk in for an interview, you can chat about your favourite dishes and show you're genuinely interested.
β¨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests all day, itβs key to sound confident and friendly. Maybe even role-play with a mate to get comfortable with common questions.
β¨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well with others in busy environments. Ukai values a friendly team atmosphere, so let them know youβre a team player.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Waiter / Waitress
Some tips for your application π«‘
Show Off Your Experience: Make sure to highlight your previous experience in high-end and fast-paced environments. We want to see how you've thrived in similar settings, so donβt hold back on those details!
Be Personable: Since customer service is key, let your personality shine through in your application. Weβre looking for team players who can connect with guests, so a friendly tone can go a long way!
Know Your Allergens: Familiarise yourself with the 14 allergens mentioned in the job description. Showing that you have this knowledge will demonstrate your commitment to guest safety and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Ukai restaurant
β¨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Ukai's menu, especially the House Specialities. Being able to discuss the dishes and suggest pairings will show your enthusiasm and knowledge, which is crucial in a high-end dining environment.
β¨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service or resolved conflicts. This will demonstrate your ability to handle the fast-paced atmosphere at Ukai and your commitment to professionalism.
β¨Practice Your Communication
Since excellent verbal communication is key, practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios, like greeting guests or taking orders, to showcase your skills during the interview.
β¨Be Ready for Teamwork Questions
Ukai values teamwork, so be prepared to discuss how you've worked effectively in a team before. Think of specific instances where you collaborated with colleagues to enhance the dining experience, as this will highlight your ability to fit into their friendly staff culture.