At a Glance
- Tasks: Lead a team, ensure high service standards, and manage client relationships across multiple sites.
- Company: Join a dynamic facilities management company committed to excellence and teamwork.
- Benefits: Company vehicle, 20 days holiday, pension scheme, and regular company events.
- Other info: Embrace a culture of kindness, innovation, and teamwork.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in a similar role and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM’s service provision. For this role regular travel between sites within the following areas will be required; Cardiff to Taunton.
Duties and Responsibilities
- Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
- Relationship management - build and maintain strong client relationships at local level.
- Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
- Line management, support, inductions and training of frontline operatives.
- Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
- Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
- Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
- Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary.
- Supporting or covering other Area Supervisors’ areas where required.
- Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
- Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
- Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
- Proactively identify and escalate concerns, risks, or improvement opportunities to senior management.
Qualifications and Skills
- Demonstrable experience in a similar role.
- Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
- Excellent communication skills.
- IT literate.
- A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously.
- Self-motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements.
- Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment.
- Team player and able to motivate others.
- A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
The successful candidate will receive:
- Company vehicle.
- 20 days holiday plus bank holidays.
- Pension Scheme.
- Internal mentoring scheme.
- Regular company events.
Commitment to SBFM Values
- Be a Good Person: We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team: Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently: We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact: It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Area Supervisor in Newport employer: UK_Prog_Agency_Joveo_SBFM_CPA
SBFM is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where teamwork and innovation thrive. With a commitment to high standards of service delivery and client satisfaction, employees benefit from regular company events, a comprehensive mentoring scheme, and a generous holiday allowance, all while enjoying the flexibility of a company vehicle for travel across the beautiful regions from Cardiff to Taunton.
Contact Details:
UK_Prog_Agency_Joveo_SBFM_CPA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Supervisor in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Area Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand SBFM's commitment to service delivery and client satisfaction, and be ready to share how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in relationship management and team motivation make you the perfect fit for the Area Supervisor role. Keep it concise and engaging – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SBFM team and making an impact in the facilities management sector.
We think you need these skills to ace Area Supervisor in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Supervisor role. Highlight your experience in facilities management and any relevant qualifications, like the IOSH Managing Safely. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've maintained high service standards and built strong client relationships in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at UK_Prog_Agency_Joveo_SBFM_CPA
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Area Supervisor. Familiarise yourself with SBFM’s service provision and think about how your past experiences align with their expectations. This will help you speak confidently about your qualifications.
✨Showcase Your People Skills
Since relationship management is crucial for this role, prepare examples of how you've built strong client relationships in the past. Think about specific situations where your communication skills made a difference, and be ready to share these stories during the interview.
✨Demonstrate Your Proactivity
SBFM values a proactive approach, so come prepared with examples of how you've identified and resolved issues in previous roles. Highlight your ability to spot potential risks or improvement opportunities before they escalate, showcasing your problem-solving skills.
✨Be Ready to Discuss Compliance
Health and safety compliance is a big part of the job, so brush up on relevant legislation and company policies. Be prepared to discuss how you've ensured compliance in your previous roles, and show that you understand the importance of maintaining high standards across all sites.
