Senior Store Assistant in Durham
25 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You'll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you'll fit right in.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
Be Proactive: you'll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
Keyholder responsibility: You'll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
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Senior Store Assistant - Keyholder employer: UK_Prog_Agency_Joveo_GBP_CPA
At Toolstation, we pride ourselves on being an exceptional employer that values the growth and development of our team members. As a Retail Supervisor in Middleton, you'll enjoy a vibrant work culture that encourages collaboration and innovation, alongside opportunities for personal and professional advancement. With a focus on delivering outstanding customer service and creating a fun working environment, you'll be part of a team that truly makes a difference in the lives of our customers and each other.
Contact Details:
UK_Prog_Agency_Joveo_GBP_CPA Recruitment Team
