At a Glance
- Tasks: Provide technical support and maintenance for AutoStore systems across the UK.
- Company: Join Kardex, a leader in automated storage solutions with a focus on innovation.
- Benefits: Enjoy flexible working hours, a company vehicle, and attractive salary packages.
- Other info: Great team spirit, thorough onboarding, and exciting development opportunities await you.
- Why this job: Be the face of our brand, making a real impact on customer satisfaction.
- Qualifications: Must have a valid UK driving licence and experience in field customer service.
The predicted salary is between 31500 - 38500 £ per year.
Job Overview
As a Service Technician you provide technical support for Auto Store products, applications and servicesolutions to our customers in UK.
You will act as a brand ambassador by modelling the Kardex Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region, mainly greater Birmingham to Midlands.
In this important role you must prove to be flexible and willing to commit the time and effort necessary to meet our customers’ needs ensure customer satisfaction and loyalty during every interaction.
Requirements
• Do you speak English fluently and do you have a UK work permit?
- Do you have a driving licence valid for UK and do you enjoy driving to customers' sites?
• Are you free of vertigo?
- Your tasks
- Perform preventative and corrective maintenance on Auto Store systems, including remote diagnostics and troubleshooting of PLC and basic software issues.
- Deliver high-quality service within agreed timescales, including customer training, on-call support and technical advice.
- Act as a trusted advisor by promoting and supporting Auto Store products and services, while identifying business opportunities and generating leads.
- Maintain accurate administrative records, including service reports, customer feedback and spare parts inventory management.
- Represent the company professionally at all times, ensuring compliance with health and safety regulations and contributing positively to team success and continuous improvement.
Your profile
- Good general standard of education and background as Mechanic/ Electronic / Electrical degree Comp TIA A+ of similar experience
- Experience in field customer service
- Familiar with diagnostic methods
- Basic computer skills
- Technical / mechanical / electronic experience
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
- Experience in industrial communication (Field bus, Ethernet, etc.)
- Understanding the importance onsite health and safety
What We Offer
Long-term prospects in a stable, growing international company with exciting development opportunities and a future-oriented working environment.
Strong support through a great team spirit, thorough onboarding and extensive training at our own Academy online.
Plus: Employee Assistance Programme.
- Extras include
- Corporate Benefits
- Company & team events
- Company vehicle for private use
- Health management
- Flexible working hours, flexitime account and annual leave according to local labour rules.
- Attractive salary, company pension scheme, capital-forming benefits.
About the company
Working with Kardex Automated storage solutions are high-tech.
The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development.
For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.
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Technician – Field Service Intralogistics AutoStore UK in Hertford employer: UK1 Kardex Systems UK Ltd.
The Kardex Group is an exceptional employer, offering a dynamic work environment in Hertford where employees can thrive in their careers. With a strong focus on employee development through extensive training and a supportive team culture, we provide long-term prospects in a stable, growing international company. Our hybrid working model, attractive salary packages, and various corporate benefits make us an ideal choice for those seeking meaningful and rewarding employment.
Contact Details:
UK1 Kardex Systems UK Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technician – Field Service Intralogistics AutoStore UK in Hertford
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We think you need these skills to ace Technician – Field Service Intralogistics AutoStore UK in Hertford
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How to prepare for a job interview at UK1 Kardex Systems UK Ltd.
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